Do you thrive in a fast-paced environment? Are you passionate about leading teams and delivering high-quality guest experiences? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you! 
We’re looking for Front Office Manager professionals to join our team in Girdwood, Alaska. 

What You’ll Do 
As the Front Office Manager at Alyeska Resort, you will be responsible for overseeing all front office operations, concierge, bell services, and night audit, to deliver exceptional guest experiences while optimizing hotel profitability. 

Lead and manage all daily operations of the front desk, concierge, bell services, and night audit, ensuring efficient and guest-focused service. 
Provide strategic direction for the front office, setting departmental goals and initiatives in line with hotel objectives to improve guest experience, staff performance, and profitability. 
Participate in Resort Manager on Duty (MOD) program during assigned shifts, providing support throughout the Rooms Division and ensuring a smooth operation across the property. 
Oversee guest billing processes, ensuring accuracy in transactions, managing discrepancies, and collaborating with the accounting department to ensure adherence to financial policies. 
Develop and implement systems and processes to monitor and control department expenses, including labor costs, while ensuring proper allocation of staff and resources. 
Supervise and support the front office team in handling VIP guests, complex reservations, and special requests, ensuring all guest interactions are handled professionally and promptly. 
Lead the recruitment, onboarding, training, and development of front office staff, including night audit and concierge, to ensure compliance with Standard Operating Procedures (SOPs) and consistently high service standards. 
 
What We Offer 
✅ Staring Salary: $65,000 per year 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 

What We Need 

A minimum of 3 years of experience in hotel or hospitality operations, with leadership experience in a front office or similar role. 
Understanding of financial processes, including guest billing, budgeting, P&L analysis, and labor cost management. 
Proven ability to lead a team, provide clear direction, and drive a culture of high performance and accountability. 
Proficiency in hotel management software (e.g., Opera) and strong skills in Microsoft Office Suite, especially Excel for financial reporting. 
Flexibility to work evenings, weekends, and Holidays. 
 
About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion for delivering great guest experiences to Alyeska Resort, apply today and begin your adventure in the heart of Alaska!   
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Are you a detail-oriented and organized individual who is passionate about providing exceptional hospitality services? Do you enjoy leading teams and creating a culture that empowers everyone to do their job at a high-level? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you!  
We’re looking for Housekeeping Supervisor professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
As a Housekeeping Supervisor you’ll be responsible for providing excellent services to guests and support the Housekeeping department by providing clerical services and handling all office inquiries. 
Your responsibilities include: 

Supervise, schedule, and train Housekeeping staff emphasizing guest relations skills. 
Establish and ensure compliance with Standard Operating Procedures, departmental policies and liaison with other managers as appropriate. 
Respond to guest request, inquiries and complaints with accurate information and with a positive attitude to ensure guest satisfaction.   
Supervise the appropriate selection of rooms, based on guest needs, and instructions as per the Director of Housekeeping. 
Maintain Housekeeping supplies. 
Conducts property inspections at the start of each shift, beginning with main lobby, guest corridors and elevator landings, and public space. 
Provide constant and consistent communications with other Housekeeping staff and other departments as needed. 
Ability to work well under pressure patiently and tactfully and diplomacy to effectively resolve guest complaints. 
Answer/dispatch calls as received within the Housekeeping office. 
Delegate requests, either from guests or other employees. 
Contact other departments directly for urgent repairs. 
Prepare all daily work assignment sheets for room attendants. 
Coordinates and monitors Room Attendants, Public Area and Inspectress. 
Updates Inspectress and Room Attendants assignment sheets. 
May require assistance with assigning and distributing uniforms to employees. 
Perform daily key and cell phone control and inventory of all keys and cell phones signed to the Housekeeping department upon arrival and departure of shifts. 
Reviewing and updating team member timecards.
 
What We Offer 
✅ Staring Wage: From $24 per hour 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 


What We Need 

Previous supervisory experience required. 
Prior resort or hotel housekeeping operations experience preferred.  
Must present a positive, friendly attitude toward guests and other co-workers. 
Knowledge of chemical cleaning agents, stain removal, and operation of various types of cleaning equipment, such as shampooers. 
Experience using chemical cleaning agents effectively and safely. 

Language Skills   Ability to read, comprehend and write simple instructions, short correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  Ability to speak other languages in addition to English helpful.  Excellent communication and interpersonal skills.  Ability to follow instruction in detail-oriented manner.  Ability to work well under pressure while tactfully and effectively resolving guest complaints. 

Mathematical Skills   Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.  Ability to compute rate, ratio, and percent and to interpret graphs. 

Reasoning Ability  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. 

Physical demands:  the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to sit and stoop, kneel, crouch, or twist.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.  Ability to see and hear to safely assist guests in emergency situations. Employee may be required to pass a functional capacity test developed for this job. 


Work Environment:  The noise level in the work environment is usually moderate. 


What to Expect 
📌 Be on your feet for long shifts, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment.  

About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion and hard work to deliver exceptional guest experiences to Alyeska Resort, apply today and be part of our adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Do you have a passion for coordinating and crafting weddings and special events? Do you thrive in a dynamic, fast-paced work environment? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you! 
We’re looking for Wedding & Events Coordinator professionals to join our team in Girdwood, Alaska. 
 

What You’ll Do 
 
As a Wedding & Events Coordinator, you’ll play a vital role in supporting the operations of our sales and events business. This position is responsible for managing all aspects of incoming leads, including qualifying inquiries, contracting, and planning details through event execution and final billing. The Coordinator will also assist the Events team by organizing and entering details for group bookings, in partnership with the Events Manager.  
 
Your responsibilities will include: 

Lead Generation & Sales Support: Respond to inquiries and generate leads for wedding and event business. Conduct site inspections for potential clients and represent the resort at wedding trade shows to promote services and secure bookings. 

Event Planning & Coordination: Assist in the detailed planning, coordination, and execution of events, with a particular focus on weddings. Work closely with clients to plan all aspects of their wedding, including tastings, rehearsal dinners, ceremonies, receptions, and dinners. 

Marketing & Materials Management: Update and maintain wedding marketing materials, including the photo database, website content, and other promotional assets to ensure accurate and compelling representation of our offerings. 

Organizational Management: Oversee multiple events simultaneously, demonstrating strong organizational and communication skills to ensure that every event is meticulously planned and executed. Communicate event details effectively to the operational teams, including food & beverage, front desk, banquets, and other relevant departments. 

Guest Experience & Engagement: Prioritize exceptional guest experiences by being responsive to their needs and feedback. Adapt to changes quickly and look for opportunities to exceed guest expectations, creating memorable moments for attendees of all ages. 

Event Day Presence: Attend events when needed to support the operations team, ensuring smooth execution and addressing any issues that arise during the event. 

Professional Conduct & Performance: Uphold the organization’s core values both during and outside of work hours, acting in a professional and consistent manner. Understand that this role is held to a high standard by all stakeholders. 

Team Support & Additional Duties: Provide additional support to the Sales & Events team as required, contributing to the overall success of the resort's events and initiatives. Perform other duties as assigned. 
 
What We Offer 
✅ Staring Wage: From $22 per hour 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 
 
What We Need 

Bachelor’s degree in business administration, hospitality, marketing, or related field required. 
Minimum of 1-year experience in event planning required; prior experience in hotel or wedding industry preferred. 
Proficiency in Microsoft Office required; proficiency in Opera Sales & Event Management (OSEM), Social Tables, and Canva preferred. 
Strong written and verbal communication skills; strong interpersonal skills. 
Ability to work both independently and as a part of a team. 
Ability to problem-solve and take the initiative to overcome challenges and seize opportunities. 
Must exhibit meticulous organizational skills with the ability to manage multiple projects and deadlines efficiently. 
Must be open to change and quick to adapt to varying needs and situations, maintaining a positive attitude in a dynamic environment. 
Must show a genuine passion for creating extraordinary experiences for attendees and a commitment to excellence in event execution.  
 
What to Expect 
📌 Weekend work is a requirement for this position. 
📌 Must be available to work nights and holidays as needed. 
📌 Adapt to seasonal changes around the resort and special events. 


About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion for safety and security to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Are you passionate about managing events and creating amazing guest experiences? Do you want your next job to put you in the middle of adventure and to be surrounded by picturesque nature? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you! 
We’re looking for Events Manager professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
 
As an Events Manager you will provide total guest satisfaction for all local and group related functions by ensuring consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.    
Your responsibilities will include: 

Responsible for banquet business and ensuring customer satisfaction with all functions. 
Onsite liaison with clients to ascertain their precise event requirements. 
Co-coordination of venue, contractors, and equipment hire. 
Co-coordinating staffing requirements and staff briefings. 
Handling client queries on the day and troubleshooting exhibitor and visitor problems. 
Overseeing the dismantling and removal of the event and clearing the venue efficiently. 
Post-event evaluation (including data entry, analysis, and reports for event management). 
Coordinates & supervises the execution of all banquet functions to ensure clients’ specifications are adhered to. 
Should have the ability to perform all positions in banquet operations in order to supervise, direct, and train all banquet personnel. 
Complete daily reports, assist in preparing departmental budget. 
 
What We Offer 
✅ Staring Wage: From $60K per year 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 

 
What We Need 

Bachelor’s degree (B.A.) from a four-year College or University program; or prior related experience and/or training; or equivalent combination of education and experience. 
Prior hotel sales, marketing, and catering experience is strongly preferred. 
Must be PC proficient (Microsoft Office) and able to prepare reports as assigned. 
Knowledge of Opera account management software preferred, 
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
Ability to write reports, business correspondence, and procedure manuals. 
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 
Must have a valid Driver’s License. 
Three years’ experience in Food and Beverage management with a strong knowledge of restaurant operation preferred. 
Prior experience in a dining server position. 
Good working knowledge of wines and spirits. 
Position requires the ability to accommodate a flexible schedule, including regular extended shifts, weekend, and evening work. 

What to Expect 
📌 Be on alert and at times, on your feet, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment. 
📌 Adapt to seasonal changes around the resort and special events. 


About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, If you’re ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.

Do you have a passion for analyzing data to identify trends and find creative solutions? Do you thrive in a role where you're leveraging innovative strategies to produce results? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you! 
We’re looking for a Revenue Analyst to join our team in Girdwood, Alaska. 
 
What You’ll Do 

As a Revenue Analyst, you will play a key role in optimizing hotel revenue by analyzing data, monitoring market trends, and supporting strategic pricing decisions. This position will report directly to the Area, Director of Revenue Management to maximize profitability and improve overall financial performance across the hotel or portfolio of properties. 
Your responsibilities will include: 
Revenue & Pricing Analysis: 

Analyze historical and current booking trends, competitive pricing, and market conditions to support pricing and inventory decisions. 
Monitor demand patterns, forecast accuracy, and key performance indicators (KPIs) such as occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room). 
Provide recommendations on pricing strategies, room availability, and overbooking levels to maximize revenue. 
Assist in setting rate strategies across various distribution channels (direct bookings, OTAs, GDS, wholesale, etc.). 
Forecasting & Reporting: 

Assist Area Director of Revenue Manage in preparing daily, weekly, and monthly revenue performance reports. 
Support the development of short-term and long-term demand forecasts. 
Provide data-driven insights to optimize revenue strategy and improve forecast accuracy. 
Competitive & Market Analysis: 

Monitor competitor rates, market demand, and industry trends to identify revenue opportunities. 
Track the impact of promotions, discounts, and special offers on revenue performance. 
Conduct STR report analysis to assess market positioning and competitive advantage. 
Systems & Technology: 

Work with revenue management systems (RMS), property management systems (PMS), and business intelligence tools. 
Ensure accurate configuration of rate plans, restrictions, and inventory controls. 
Support testing and implementation of system enhancements. 
Collaboration & Communication: 

Work closely with sales, marketing, and operations teams to align revenue strategies with business goals. 
Participate in weekly revenue meetings, presenting data-driven insights and recommendations. 
Assist in developing pricing strategies for group and transient business. 
 
What We Offer 
✅ Staring Salary: $60,000 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 
 
What We Need 

Bachelor’s degree in Business, Hospitality Management, Economics, Finance, or a related field. 
1-3 years of experience in revenue management, hotel operations, or a related analytical role. 
Strong analytical and problem-solving skills with a keen eye for detail. 
Proficiency in Excel, data visualization tools, and revenue management software (e.g., Duetto, IDeaS, STR, TravelClick). 
Knowledge of hotel distribution channels and pricing strategies is a plus. 
Ability to work in a fast-paced environment and manage multiple priorities. 
Excellent communication and presentation skills. 
 
About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion for safety and security to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Maintenance Supervisor. This opportunity is located in beautiful Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy 
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Achieving Excellence
As the Nordic Spa Maintenance Supervisor, you are authorized to exceed guest expectations by leading your people to create  "picture perfect" guest experiences throughout the Spa each and every shift. You will achieve excellence by facilitating and overseeing the Spas day-to-day maintenance, including minor repairs and improvements, preventative maintenance, championing life & safety standards, collaborating with the Spa Maintenance Operations Manager on major repairs and improvements, supporting other operational departments. We commit to giving you the training, tools, support and leadership required to be successful; achieving excellence is up to you.   
Tasks & Responsibilites

Product Knowledge of all pools, sauna, steam rooms and spa layout, amenities and Emergency Exits. In addition to understanding various system requirements, i.e. mechanical, electrical, fixtures and equipment.
Collaborating across all spa departments to support each departmental maintenance program and execute daily, weekly and monthly checklists.
Preventing minor maintenance issues from becoming major issues by promptly investigating all maintenance requests/work orders and prioritizing the needs of the Spa. Documents and maintains detailed records on all physical equipment, life safety systems and items requiring regular inspection.
Maintains pools, sauna, steam rooms, public guest space (indoor and outdoor), and back of house areas by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, painting, wall covering and tiling to ensure an attractive and well-maintained spa.
Be aware and vigilant to protect yourself, employees, guests and the property against safety hazards. Take responsibility for following up on repairs or solutions and their execution.
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.
Personal communication, interactions, and behaviors support the Spa value that everyone is welcome and everyone is equal.
Contributes to a collaborative workplace; supporting the Spa value of community, common goals and acceptance.     
 Education & Experience

Requires advanced understanding of HVAC, electrical, plumbing and carpentry concepts.
Trade Certifications is an asset.
Safety Certifications is an asset.
Previous certification or hotel maintenance is an asset.
Minimum of 3 years in a supervisory role.
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests and other stakeholders. Working outdoors in a variety of Mountain weather conditions, with average temperature ranges of -30 C / -22 F to +30 C / +86 F.
Physical Demands
The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job.
Work Environment
The noise level in this work environment is usually moderate.
About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.
#P

Simple. Inclusive. Natural. Social
We are hiring for the role of Lead Maintenance Technician. This opportunity is located in beautiful Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests will feel that our spas are thoughtfully restful and physically comfortable.  As the Lead Maintenance Technician you play a critical role in delivering on this promise. You will lead the Maintenance Team in ensuring our high standard of Quality is always achieved, in all areas of the facility- including hot tubs, saunas, steams rooms and buildings. You will also be tasked with ensuring all mechanical systems, pools and facilities are operating in accordance with our Brand and Regulatory Standards; all while helping to exceed guest expectations by creating “picture perfect” experiences. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Key Focuses                                      

Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility, treatment, and retail offerings
Lead and be an example of quality, proper safety, and facility operations
Direct and lead your maintenance and pool operator department shift, ensuring daily tasks are assigned and checklists are completed
Monitor and maintain the physical environment, always ensuring cleanliness and organization
Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun
Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task
Have complete understanding of and adhere to all company policies, procedures, and standards
Manage any incidents that may occur on shift and if necessary, escalate to a manager or supervisor
Communicate with all other departments and leadership within Alyeska Nordic Spa to ensure effective and efficient management of operations
Have complete understanding of and adhere to all company policies, procedures, and standards
Training of new team members, creating a trusting, positive work environment
Performing testing of water samples to monitor pool water chemistry and making adjustments to maintain the quality standards; ensure pool filtration system is in good working condition.
Maintain a safe and clean pool deck are, ensuring that there are no hazardous materials or objects present, the deck is organized and clear of debris and you are maintaining a regular washing schedule.
Updating the organization about the quality standards and safety measures to be followed at all pool sites, and ensuring strict adherence to these standards.
Requires ability to perform maintenance, minor repairs, pool, spa maintenance, and other basic preventative maintenance.
Report any maintenance issues immediately to your leader for all deficiencies you cannot fix.
Cleaning, clearing and maintain outdoor walkways, pathways, and green spaces. Snow/ice mitigation in winter, weeding/planting, debris removal in summer
Seizes every spare moment of free time to take on extra duties or perform tasks unasked that will allow you to grow in your position and add value to the guest experience.
Other duties as assigned
Experience/Passions/Education

Leadership experience within the hospitality or spa industry preferred
Hold a current Certified Pool Operators (CPO) license
WHIMIS, First Aid (including CPR)
Must be able to lift, move and handle chemicals responsibly
Able to train, coach and develop team members
Strong knowledge of plumbing, mechanical, electrical services and pool operations
Certificate or diploma in engineering or maintenance related trades preferred
Good knowledge of fire and life safety processes and procedures
Decision making and judgment focused on safety, prevention, and a high-quality guest experience
 
 
Working Conditions:
Due to 365-day-a-year operations, this position may be required to work long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence.
Team You Will Lead: Not Applicable                                  Last Revision:  January 2025                                            
 
 
 
 #P
 
 
 

Alyeska Nordic Spa  
Nordic Spa Maintenance Technician   

Simple. Inclusive. Natural. Social  
Reports to: Spa Facilities Operations Manager  

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.  
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy   

Achieving Excellence Statement:  
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as Nordic Spa Maintenance Technician is critical to delivering on this promise. In this role, you are expected to exceed guest expectations by creating “picture perfect” guest experiences. You will achieve excellence by cleaning and maintaining the facility throughout your shift in addition to operating the pools, saunas, steams rooms, pool deck and outdoor areas for safe guest use. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you. 
Key Focuses  

Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of the entire facility.  

Prevents minor maintenance issues from becoming significant issues by promptly addressing all assigned maintenance work orders.                               

Reports/logs all maintenance issues immediately that are beyond the skill set of the employee to fix on their own.  

Completes washing schedules as assigned or outlined in daily checklists.  

Taking and testing water samples to monitor pool water chemistry and adjusting to maintain the quality standards. 

Checks that the pool filtration system is in good working condition at prescribed times throughout their shift.                                        

Maintains a safe and clean pool deck; by cleaning, clearing and maintaining all outdoor walkways, pathways, and green spaces. 

Assigned tasks are completed in a manner that does not usually require follow-up, both in terms of timeliness and quality.                                       

Contributes to a collaborative workplace, supporting the Spa value of community, common goals, and acceptance 

Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun 

Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.                              

Personal communication, interactions, and behaviors support the Spa value that everyone is welcome and everyone is equal. 

Other duties as assigned 
 
Experience/Passions/Education 

Previous Spa or Hotel Maintenance experience preferred  

Current Certified Pool Operators (CPO) license 

Able to lift, move, and handle pool chemicals responsibly                                                  

Good judgement around safety and guest experience 

Comfortable with technology and open to new learning   

Must possess professional presentation 

Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently; both independently and cohesively as part of the team.  

Ability to focus on attention to detail, remaining professional and courteous at all times 

Working Conditions: 
Due to 365-day-a-year operations, this position may be required to work long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, and will spend a considerable amount of their shift outdoors in all seasons.  
Team You Will Lead: Not Applicable           Last Revision:  January 2025  
 
 
 
 
 
 
 
 #P

Simple. Inclusive. Natural. Social   
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.  
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy   

Achieving Excellence Statement:  
As a Nordic Spa Night Cleaner, you play a crucial role on our team by ensuring our facility is ready to begin each day “picture perfect.”  You will achieve excellence in your role by upholding the highest standard of Quality in your work through an elevated level of focus on cleanliness of the facility, attention to detail and preparing guest areas for the next day of operations. 
Key Focuses  

Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.  

Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it. 

Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family. 

Ensures all spaces, both guest facing and back of house are “picture-perfect” for optimal first impressions. 

Vacuums, dusts, cleans, sweeps, polishes, and restocks all guest areas and facilities. 

Cleaning of all public spaces including bathrooms, showers, floors, elevators, kitchens, and walls of all Nordic Spa Buildings. 

Assigned deliverables are executed in a manner that requires little or no follow-up; both in terms of timeliness and quality. 

Completes a monthly deep cleaning task list. 

Contributes to a collaborative workplace; supporting the Spa value of community, common goals, and acceptance   

Other duties as assigned 
 
Experience/Passions/Education 

Previous experience in a cleaning role, specifically in a Spa or Hotel preferred 

Able to lift, move, and handle cleaning chemicals responsibly  

Ability to focus on attention to detail, remaining professional and courteous at all times 

Must be highly organized and able to work well independently, under pressure and able to complete many diverse tasks concurrently 
  
Working Conditions 
This position is on an overnight shift and will require you to work in a closed facility, often independently.  You will be Working outdoors in a variety of Mountain weather conditions, with average temperatures ranging from –22f to +86f.   
This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require prolonged periods of standing and requires constant physical movement.   
Physical Demands: 
The employee is regularly required to be on their feet with frequent requirements to reach, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  There will be periods of independent work and changes in temperature from the back of the house to the front of the house. 
Team You Will Lead: Not Applicable Last Revision: May 2025 
 

 
 
 
 
 
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Are you a master problem-solver who can tackle complex vehicle issues? Are you a skilled tradesperson with a passion for maintaining and repairing equipment? Do you enjoy working as part of a team to ensure the smooth operation of a facility? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you! 
We’re looking for Vehicle Maintenance Tech professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
 
As a Vehicle Maintenance Tech 3, you’ll play a key role in maintaining the safety, efficiency, and aesthetics of our vehicles and machinery. You will be responsible for performing routine maintenance, repairs, and upgrades. Your attention to detail and dedication will shine through as you ensure our fleet of vehicles and equipment are kept to the highest standards. 
 
Your responsibilities will include: 

Troubleshoot, analyze, repair, design, modify and complete failure analysis on fleet vehicles and equipment.
Repair and maintain the fleet of Alyeska Resort vehicles and equipment. 
Train and assist other Techs on maintenance and repair projects. 
Ensures work orders are completed in a timely manner and accurately record all work performed.
 
What We Offer 
✅ Starting Wage: From $29 per hour
✅Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 


What We Need 

Valid Driver’s License. 
Minimum 5 years of experience in the Vehicle Maintenance field.  
Minimum 2 years of experience working on PistenBully Snowcats. 
Proficiency in use of specialty tools and advanced diagnostic equipment.   
Excellent reading comprehension of technical manuals and diagrams. 
 
What to Expect 
📌 Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment. 
📌 Adapt to seasonal changes around the resort and special events. 


About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Simple. Inclusive. Natural. Social
Reports to: Spa Front Desk Manager  
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.  
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy   
Achieving Excellence Statement:  
As the Lead Spa Concierge, you are responsible for supporting and leading excellent guest service interactions among the Concierge team. Quality and Service are the Lead's top priority, while supporting the Concierge Supervisor, Spa Manager, and team. Leadership and commitment to wellness will inspire your team to deliver exceptional service. Lead Spa Concierge reports directly to Spa Manager. 
Key Focuses  

Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility, treatment, and retail offerings 

Strictly enforce the privacy and confidentiality of all guest information 

Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and checklists are completed 

Act as a Spa Concierge and lead the team when required to (filling in for shifts, staying later, quality checking, etc.) 

Monitor and maintain the physical environment, always ensuring cleanliness and organization 

Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun 

Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task 

Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to detail 

Manage any incidents that may occur on shift and if necessary, escalate to a manager or supervisor 

Acknowledge all guests, anticipate their needs, and respond promptly 

Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns 

Communicate with all other departments within Alyeska Nordic Spa to ensure effective and efficient management of operations 

Have complete understanding of and adhere to all company policies, procedures, and standards 

Champion excellent guest interactions and act as an example for all Concierge members 

Other duties as assigned 
 
Experience/Passions/Education 

Leadership experience within the hospitality or spa industry preferred 

Spa, Hospitality, Guest Service, and/or Retail Sales experience preferred 

Must be highly self-motivated 

Possess passion and natural inclination for Guest Service and Health and Wellness 

Must have excellent communication skills both written and verbal 

Must possess professional presentation 

Must possess compassion for people 

Must have strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team 

Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently 

Must have excellent time management skills 

Computer literacy and previous reservation software and POS experience preferred 

Ability to focus on attention to detail, remaining professional and courteous at all times 
 
Working Conditions: 
Due to 365-day-a-year operations, this position may be required to work long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence. 
Team You Will Lead: Not Applicable           Last Revision:  January 2025  







#P

Are you detail-oriented with a passion for maintaining and repairing buildings and equipment? Do you want your next career move to put you in the middle of adventure? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you! 
We’re looking for Facilities professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
 
As a Facilities Tech 2, you’ll play a key role in ensuring our facilities are safe, comfortable, and well-maintained.  
 
Your responsibilities will include: 

Clean, check and adjust a variety of electrical equipment such as motors and fans. 
Connect wiring and replace bulbs. 
Maintain a variety of mechanical items. 
Prepare requisitions for purchase. 
Change air conditioners’ filters and clean fan coil as directed. 
Maintains buildings, performing minor and routine carpentry, painting, plumbing, electrical. wiring, and other related maintenance activities. 
Cleans work areas and disposes of trash and debris. 
Performs tests and inspections of pool equipment and chemistry. 
 
What We Offer 
✅ Staring Wage: From $22 per hour 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 


What We Need 

Associate's degree (AA) or equivalent from two-year college or technical school; or minimum two years for Tech I, or four years for Tech II, of various skilled trading such as plumbing, electrical, mechanical, and refrigeration experience required; or equivalent combination of education and experience. 
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
Ability to write routine reports and correspondence. 
Ability to speak effectively to customers or employees of organization. 
Ability to read, write, speak and understand English. 
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
Ability to compute rate, ratio, and percent and to draw and interpret graphs. 
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
Ability to deal with problems involving several concrete variables in standardized situations. 
Must have or be able to obtain within the introductory period, the following:  Valid Alaska Driver's license, second Class Boiler Operators License or ability to acquire within 6 months.  For Level II: CPO license. 
 
What to Expect 
📌 Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment. 
📌 Adapt to seasonal changes around the resort and special events. 
📌Physical demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is frequently required to stand; walk; sit; and stoop, kneel, crouch, or crawl.   The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  
📌Work Environment: While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and risk of electrical shock.  The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; and vibration.  Employee must know what Personal Protective Equipment (PPE) to use in appropriate environments and must direct others to use same. 


About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 

Are you passionate about restaurant operations and managing teams to deliver high-quality dining experiences? Do you thrive in a fast-paced restaurant environment? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you!  
We’re looking for Restaurant Manager professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
As a Restaurant Manager you’ll play an essential role in daily operations and maintaining the high level of service that our guests expect with their dining experiences. Your responsibilities will include: 

Inspects establishment and observes workers and patrons to ensure compliance with occupational, health, and safety standards and local liquor regulations. 
Complete daily reports, assist in preparing departmental budget. 
Responsible for accomplishing revenue, labor and operating expense budget goals. 
Ensure and maintain standards of food quality and presentation. 
Ensure adherence to all Resort customer service standards.
Maintain communication between other departments on items such as occupancy levels, banquets and special functions, housekeeping and maintenance, and laundry and uniforms. 
 
What We Offer 
✅ Staring Salary: $70,000 
✅ Employee Housing for a small fee live and play where you work 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k)
 
What We Need 

Bachelor's degree (B. A.) from four-year college, university, or degree from culinary institute; or one to two years related experience and/or training; or equivalent combination of education and experience. 
Five years’ experience in Food & Beverage management with a strong knowledge of restaurant operation preferred. 
Prior experience in a fine dining server position. 
Work weekends & holidays on a flexible schedule. 
Must have or be able to obtain within the introductory period a TAPS card and Food Handlers Card. 
Ability to write reports, business correspondence, and procedure manuals. 
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 
 
What to Expect 
📌 Be on your feet for long shifts, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy restaurant environment. 
📌 Adapt to seasonal menu changes and special events.  
 
About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
Our resort features nine unique dining experiences: 
🍷 Seven Glaciers – Elevated fine dining with breathtaking mountaintop views. 
🍣 Sakura – Japanese-inspired cuisine featuring sushi and fresh seafood. 
🍝 Forte – Modern Italian flavors crafted with locally sourced ingredients. 
🍸 Abar – Upscale lounge experience with handcrafted cocktails and small plates. 
🍔 Sitzmark – The ultimate après-ski hangout serving classic pub fare. 
🌮 Carve – A lively spot for fresh, quick, and fun ski-in bites. 
🥪 Bore Tide Deli – Quick and delicious sandwiches, soups, and grab-and-go options. 
☕ Tramway Café – Coffee, pastries, and light bites for a perfect start to the day. 
🍽️ Banquets – Customizable catering for weddings, conferences, and special events.  
 
If you’re ready to bring your passion for restaurant operations to Alyeska Resort, apply today and be part of our culinary adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Are you a skilled restaurant leader looking for a new challenge? Do you thrive in a fast-paced restaurant environment? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you!  
We’re looking for Assistant Restaurant Manager professionals to join our team in Girdwood, Alaska. 
What You’ll Do 
As an Assistant Restaurant Manager you’ll play an essential role in daily operations and maintaining the high level of service that our guests expect with their dining experiences. Your responsibilities will include: 

Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet. 
Monitor and supervise service flow in the assigned outlet. 
Ensure food & beverage brand standards are maintained. 
Handle guest concerns and react quickly and professionally. 
Assist in achieving financial targets through maximizing revenue and managing expenses and productivity. 
Performance management of all restaurant colleagues through constant communication, training, development, and follow-up. 
Inspects establishment and observes workers and patrons to ensure compliance with occupational, health, and safety standards and local liquor regulations. 
Ensure staff complies with guest check procedures, cash handling and accounting procedures.
 
What We Offer 
✅ Staring Salary: From $60K per year
✅ Employee Housing for a small fee live and play where you work 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 


What We Need 

Bachelor's degree (B. A.) from four-year college, university, or degree from culinary institute; or equivalent combination of education and experience. Hospitality degree preferred. 
Two years of experience in Food & Beverage Supervisory role management with a strong knowledge of restaurant operation preferred. 
Previous hotel restaurant experience preferred. 
Experience maintaining inventory, ordering, and scheduling preferred.
 
What to Expect 
📌 Be on your feet for long shifts, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy restaurant environment. 
📌 Adapt to seasonal menu changes and special events.  
📌 Physical demands: Ability to lift up-to 25 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time.   
📌 Work Environment: This role regularly involves extended hours, nights, and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders. 
 
About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
Our resort features a diverse culinary program with nine unique dining experiences, offering opportunities for chefs to showcase their skills across multiple concepts: 
🍷 Seven Glaciers – Elevated fine dining with breathtaking mountaintop views. 
🍣 Sakura – Japanese-inspired cuisine featuring sushi and fresh seafood. 
🍝 Forte – Modern Italian flavors crafted with locally sourced ingredients. 
🍸 Abar – Upscale lounge experience with handcrafted cocktails and small plates. 
🍔 Sitzmark – The ultimate après-ski hangout serving classic pub fare. 
🌮 Carve – A lively spot for fresh, quick, and fun ski-in bites. 
🥪 Bore Tide Deli – Quick and delicious sandwiches, soups, and grab-and-go options. 
☕ Tramway Café – Coffee, pastries, and light bites for a perfect start to the day. 
🍽️ Banquets – Customizable catering for weddings, conferences, and special events. 
With this variety, our chefs get the chance to work across multiple styles, from fine dining to casual après-ski fare, ensuring a dynamic and exciting culinary experience at Alyeska Resort! 
 
If you’re ready to bring your passion for restaurant operations to Alyeska Resort, apply today and start your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Are you passionate about leading guests through guided outdoor experiences? Do you want your next job to put you in the middle of the adventure and surrounded by picturesque nature? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you! 
We’re looking for Mountain Guide professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
 
As an Alyeska Mountain Guide, you will lead guests of all abilities through both physically demanding terrain and thrilling Skybridge crossings while sharing information with them on local geology, wildlife, history, and the natural environment. This position is ideal for someone who has a passion for outdoor adventure, has high-rope and climbing skills, and enjoys engaging with a variety of audiences in both group and individual settings. The role also requires the ability to work independently, as well as collaboratively within a team of guides, and ensure the safety and enjoyment of all guests. This role is best suited for people that are active, personable, and have a passion for the outdoors.   
Your responsibilities will include: 

Skybridge Crossings, General Hiking, & E-Bike Tours:
Veilbreaker Skybridge Guiding: Lead guests of various fitness levels on hikes to the Skybridge venue and coach them through the Skybridge crossings. Ensure safe, confident navigation of the Skybridges, which span over 400 feet across Christmas and New Year’s Chutes, offering panoramic views of the surrounding glaciers, mountains, and Turnagain Arm. 
General Mountain Hiking & Guiding: Lead groups on various hiking trails at Alyeska Resort, including beginner to advanced hikes that span diverse terrain. Guide guests safely over rugged mountain trails, offering both challenges and the opportunity to enjoy the beauty of the Chugach Mountains.  
E-Bike Tours: Lead small groups along the Turnagain Arm. Safely guide guests along bike trails ranging from the historic Iditarod trail to Bird Point on the Turnagain Arm or show them around Girdwood and explore the places that give town its history and culture. Guided e-bike trips will offer accessible ways for folks to enjoy Alyeska’s legendary scenery.  
Height, edge awareness and Terrain Management: Offer guidance and support for individuals who may struggle with height or physical difficulty of both the Skybridges and mountain trails. Provide mental and physical support to overcome barriers.  
Other Duties as Assigned: This may include assisting the Tram Operations team with setup of the Upper Tram Portal, answering guest questions at the Mountain Concierge Desk, or responding to other projects that come up throughout the day as needed.



Safety and Risk Management:
Safety Protocols: Promote a culture of safety in all aspects of guiding. Ensure proper usage of climbing gear, including harnesses, helmets, safety tethers, and appropriate hiking and climbing equipment.  
Risk Management: Guides will work in an outdoor environment and may be exposed to or responsible for guests in situations that have risks including steep terrain, falls from height, inclement weather, wildlife encounters including Moose and Bears, and other unforeseen risks. Guides must be able to manage these risks for themselves and for Guests at all times. Wildlife & Weather are constant factors in the mountains. Guides will follow best practices in wildlife encounters, instructing guests on how to safely observe animals and avoid potential danger. Monitoring weather conditions and adjusting plans as necessary to ensure guest safety and comfort. Communicate weather-related concerns with guests and team members. 
Emergency Response: Be prepared to handle emergencies, provide basic first aid, and make quick decisions to ensure guest safety. Adhere to all established safety procedures and protocols.  
Relationship with Alyeska Patrol: Guides will work closely with Alyeska Mountain Patrol to report any safety concerns or injuries on the mountain or on tours. May train with patrol so they can act as an extra resource in emergencies. Will help to ensure signage on the mountain is correct and accurate. May help with litter carry outs to transport injured guests. 



Customer Service & Guest Experience:
Guest Engagement: Ensure each guest receives personalized attention and a memorable experience. Offer helpful guidance and encouragement, whether guiding a Skybridge crossing or hiking a challenging mountain trail. 
Education and Interpretation: Share knowledge about the local environment, including the geology of the Chugach Mountains, the flora and fauna of the region, and the history and culture of Girdwood and Alyeska Resort. Provide educational commentary to enhance the guest experience, including fun facts and insights about the surrounding wilderness. 
Teamwork and Collaboration: Work with other guides, department staff, and resort personnel to ensure a smooth and enjoyable guest experience, including logistics, gear readiness, and trail management. 



Physical & Environmental Preparedness:
Physical Fitness: Be capable of guiding guests on long, strenuous hikes with uneven, rocky, or slippery terrain, as well as navigating challenging weather conditions. 
Adaptability to Weather: Work in all weather conditions, ranging from cold and wet to hot and sunny. Ensure personal and guest comfort by adjusting pace, clothing, and expectations based on the weather. 
Preparedness: Dress appropriately for conditions and be able to coach and guide guests in proper layering and clothing for the given conditions.



Maintaining Equipment & Area Management:
Safety Gear: Ensure that all equipment, including climbing gear, hiking gear, radios, and first aid kits, is maintained and properly stored. Ensure safety gear is clean and in good working order before each outing. 
Guest Area Maintenance: Maintain a clean, organized meeting area where guests gather, ensuring gear is appropriately stored and easily accessible. Ensure that safety protocols are followed when guests check in and are outfitted with necessary gear. 
Trail Management: Follow resort trail maps and signage, ensuring guests stay on designated paths and that trails are well-maintained. Report any trail issues to the appropriate personnel. 

What We Offer 
✅ Staring Wage: From $20 per hour 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 
What We Need 

Required Qualifications: 
Experience in Outdoor Education, Natural History or Guiding: At least 1–2 years of guiding, or other outdoor leadership experience in mountainous settings. 
Rope & Climbing Skills: Strong understanding and practical experience with climbing gear, high-rope systems, and guiding guests in activities involving heights (e.g., Skybridge crossings, rappelling, etc.). 
Valid Driver’s License: Ability to operate a 4x4 side-by-side vehicle safely on rugged, steep terrain. 
Excellent Communication Skills: Able to engage guests and provide clear instructions, encouragement, and information in a friendly and professional manner. 
CPR & First Aid Certification: Have a current CPR/First Aid Certification or the ability to obtain.   


Preferred Qualifications: 
Certifications: Wilderness First Responder (WFR), EMT, or higher-level medical certifications. 
Knowledge of Local Natural History: Expertise in the ecology, wildlife, and geology of the region is a plus. 
Language Skills: Fluency in a second language (Spanish, French, Japanese, German, etc.) is beneficial. 
Additional Guiding Certifications: Any certifications related to mountaineering, avalanche safety, or outdoor adventure guiding.  

What to Expect 
📌 Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment. 
📌 Adapt to seasonal changes around the resort and special events. 
📌 Physical demands: The guide must be physically able to navigate a variety of terrains, from steep mountain slopes to rocky trails, while carrying the necessary equipment (up to 50 pounds). You will be required to hike, climb, and lead guests over uneven surfaces, possibly in challenging weather conditions. 
📌 Work Environment:  Most of the work will be outdoors, with exposure to elements such as rain, snow, and sun. Terrain can be uneven, rocky, and muddy, creating potential hazards for both guides and guests. Indoor work involves preparing safety gear, maintaining guest meeting areas, and participating in meetings and training. 


About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, If you’re ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Are you passionate about leading teams and delivering high-quality guest experiences? Do you want your next job to provide work-life balance and be immersed in beautiful nature? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you! 
We’re looking for Front Office Supervisor professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
As the Front Office Supervisor at Alyeska Resort, you will play a pivotal role in elevating the guest experience and be responsible for the leadership, supervision, and successful operation of the Front Desk & Concierge departments. 

Oversee and manage front desk operations, ensuring smooth check-ins, check-outs, and guest inquiries. 
Coordinate and schedule front desk staff to ensure adequate coverage during peak and off-peak hours. 
Provide exceptional customer service by addressing guest concerns, resolving issues, and ensuring guest satisfaction.
Respond to weekly survey comments, with accurate information and with a positive attitude to ensure guest satisfaction.   
Train and onboard new front desk staff, ensuring they understand policies, procedures, and guest service standards. 
Supervise the appropriate selection of rooms, based on guest needs, code keys, and instructions as per the Front Desk Manager. 
Assist in the creation and implementation of guest service protocols and standard operating procedures. 
Develop clear understanding of Front Operations, including Night Audit, Bell Desk, Guest Services, Recreation, and Reservations; and assist in these areas as needed. 
Maintain knowledge and ability to train staff on safety and compliance matters, including Department OSHA regulations; Safety Data Sheets (SDS), Emergency Action Plans (EAP), and Injury and Illness Prevention Program. 
 
What We Offer 
✅ Staring Wage: From $24 per hour 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 
 
 
What We Need 

Previous experience in a front desk or guest service role within the hospitality industry. 
Understanding of financial processes, including guest billing, budgeting, P&L analysis, and labor cost management. 
Proven ability to lead a team, provide clear direction, and drive a culture of high performance and accountability. 
Proficiency in hotel management software (e.g., Opera) and strong skills in Microsoft Office Suite, especially Excel for financial reporting. 
Flexibility to work evenings, weekends, and Holidays. 
Exceptional customer service skills and the ability to handle guest inquiries and concerns tactfully and professionally. 
Excellent communication skills, both verbal and written, for effective interaction with guests, staff, and management. 
Detail-oriented mindset to ensure accuracy in guest information, bookings, and billing. 
Knowledge of local attractions, activities, and services to assist guests with inquiries. 

What to Expect 
📌 Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment. 
📌 Adapt to seasonal changes around the resort and special events. 
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands: Ability to lift up to 25 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time. 

Work Environment: This role occasionally involves extended hours and weekends to accommodate peak business periods and deadlines. Operating within a dynamic, guest-centric setting, you will interact frequently with staff, guests, and stakeholders. 

About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Do you have a knack for anticipating guests' needs and exceeding their expectations? Do you thrive in a role where you're constantly interacting with people and building meaningful connections? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you! 
We’re looking for Bell Desk professionals to join our team in Girdwood, Alaska. 
 

What You’ll Do 
 
As a Bell Desk Staff you’ll play an essential role in providing a great first impression and setting the table for guests to have a remarkable stay.  
 
Your responsibilities will include: 

Escort incoming hotel guests to rooms, assists with hand luggage, and offer information pertaining to available services and facilities of Resort, local points of interest, and events. 
Explain features of room such as the operation of television, safe, locks, and how to place telephone calls. 
Transfer guest luggage, trunks, packages, and other baggage to guest room or loading area. 
Arrange for outgoing freight, express or mail shipments, computes charges, tags article, and records information, such as addressee, addressor, carrier, and charges, on specified forms. 
Supply guests with travel information such as transportation rates, routes, and schedules. 
Greet arriving and departing guests and answer inquiries or direct to proper person. 
Inspect guest room to ensure furnishings are in order and supplies are adequate. 
Deliver messages and run errands; deliver packages, suitcases, and trunks. 
Park guest vehicles in Valet lot.
 
What We Offer 
✅ Staring Wage: From $16 per hour
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 
 
What We Need 

Must be at least 21 years of age and have valid US Driver’s License (with clean driving record).  
High school diploma or general education degree (GED); one to three months of related experience and/or training. 
Prior experience in hotel or tourism industry preferred.  
 
What to Expect 
📌 Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment. 
📌 Adapt to seasonal changes around the resort and special events. 


About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion for safety and security to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Are you mechanically minded and interested in working on Snowcats and other mountain-centric vehicles? Are you a team player who can collaborate with others to get the job done? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you! 
We’re looking for Vehicle Maintenance Tech professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
 
As a Vehicle Maintenance Tech 1, you’ll play a key role in ensuring our fleet of vehicles is running smoothly, efficiently, and safely.  
 
Your responsibilities will include: 

Pick up parts from Hotel and various vendors in Anchorage.
Transport vehicles as needed. 
Repair and maintain the fleet of Alyeska Resort vehicles and equipment.
Assists other Techs on maintenance and repair projects. 
Complete and accurate recording of daily activity on work orders. 
Maintaining the cleanliness of the shop area and provide a safe work environment. 
Attend weekly staff and safety meetings.  
Will be respectful of all employees and guests of Alyeska Resort.  
 
What We Offer  
✅ Starting Wage: From $24 per hour
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 


What We Need 

Must be over 18 years old. 
High school education or equivalent. 
Must possess a valid Alaska Driver’s License. 
Must be able to operate a manual transmission. 
Mechanical aptitude. 
Basic knowledge of vehicle maintenance and repair. 
Ability to perform routine maintenance tasks such as: oil changes, tire change over, inspection and repair of brake, driveline, suspension, and steering systems. 
Familiarity with basic tools and diagnostic equipment. 
Ability to work outside in all weather conditions. 
Commitment to learning and improving knowledge and skill sets. 
 
What to Expect 
📌 Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment. 
📌 Adapt to seasonal changes around the resort and special events. 
 
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Physical demands: While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must frequently lift and/or move up to 60 pounds and occasionally lift and/or move more than 60 pounds.  The employee must be able to operate hand and foot controls on vehicles.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee may be required to pass a functional capacity test developed for this job. 
 
Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is frequently exposed to fumes or airborne particles, outside weather conditions, and risk of electrical shock.  The employee is occasionally exposed to toxic or caustic chemicals.  The noise level in the work environment is usually loud.  Physical terrain in the work environment can be uneven with poor traction; there is ice and snow outside, and wet floors indoors.  
 
About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!  
 
If you’re ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Are you passionate about safety and creating and maintaining a welcoming community? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you! 
We’re looking for Security Officer professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
 
As a Security Officer, you’ll play an essential role in ensuring that guests and employees are safe and there are no dangers or irregularities around the premises.  
 
Your responsibilities will include: 

Monitors employee entrance and security cameras. 
Patrol buildings and property including; lobbies, corridors, and public rooms, examining doors, windows and gates to assure they are secure.   
Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked, and reports findings to appropriate department personnel. 
Ensures safety rules are posted and enforced across the Resort. 
Requests for and assists management and law enforcement officers in emergency situations 
Examines Fire Alarm systems for operational status and examines fire extinguishers and other safety equipment for serviceability. 
Interviews guests and employees, and questions persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, unsafe conditions, fires and accidents.
 
What We Offer 
✅ Staring Wage: $21  
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k)
 
What We Need 

Must be at least 21 years of age and have valid US Driver’s License. 
High school diploma or general education degree (GED); or one year of related experience and/or training; or equivalent combination of education and experience.  
Prior security training and experience in the bar/event industry preferred; or one to three years related experience and/or training; or equivalent combination of education and experience.  
Prior security training and experience in the hotel industry preferred. 
Candidate must have CPR, First Aid and TAPs Certification within 90 days of employment. 
Candidate must have knowledge of basic security and fire prevention procedures. 
Strong verbal and written communication skills, customer service experience, and observing situations and competent with decision making. 
Must be able to use FM radio and work with minimal supervision.
 
What to Expect 
📌 Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment. 
📌 Adapt to seasonal changes around the resort and special events. 


About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion for safety and security to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.