Chef de Cuisine
Position summary:    Supervises supports and coordinates activities of Cooks, Sous Chefs, and other workers engaged in preparing and cooking food in various outlets.  Assists in the execution of daily duties as prescribed by the Executive Chef.
Role qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position responsibilities: include the following.  Other duties may be assigned.

Participate in assigned food preparation in accordance with standards of quality, quantity control, taste and presentation; responding to incoming orders.
Observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed.
Gives instructions to cooking personnel in fine points of cooking.
Cooks and carves meats, and prepares dishes, including sauces, during rush periods and for banquets.
Checks refrigerators to prevent contamination and waste.
Anticipates and writes daily production work and delegates accordingly.
Ensures area is clean, stocked and maintained.
Develops menus and recipes as needed relevant to the season.
Conducts or assists in monthly inventory when needed
Maintain kitchen equipment functionality
Strives to meet and exceed food cost and labor goals.
Assumes responsibility of Outlet Manager when Outlet Manager is unavailable.
Ability to organize daily workload. Creativity and artistic flair a plus.
Essential skills and experience:  High School degree or equivalent; or five years related experience and/or training; or equivalent combination of education and experience.  Culinary apprenticeship or other formal training preferred.
Language Skills Ability to read and interpret documents such as menus, recipes, safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively to customers and employees of organization.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.
Reasoning Ability Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations  Must have or obtain within the introductory period, a ServSafe certification. 
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; and taste or smell.  Must have manual dexterity/grasp of hand to use kitchen equipment.  The employee frequently is required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds with a hand truck.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Employee may be required to pass a functional capacity test developed for this job.
Work Environment:  While performing the duties of this job, the employee is frequently exposed to cold/heat, wet and/or humid conditions and fumes or airborne particles.  The employee is occasionally exposed to moving mechanical parts.  The noise level in the work environment is usually loud. 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Server
Serves meals to patrons in dining establishments.
Main Duties:

Greet guests, presents menu, answers questions, and makes suggestions regarding food and service
Learns menu items and daily specials.
Working knowledge of spirits, beer and wines.
Writes order on check and enters ordered items in RTP system.
Serves courses from kitchen and bar.
Observes diners to respond to any additional requests and to determine when meal has been completed.
Presents check and accepts payment, and reconcile receipts.
Assist in preparation of some items, as determined by Outlet Chef and Outlet Manager.
Clears and resets counters and/or tables at conclusion of each course, arrange table setting.
Runs food from kitchen for outlet as directed by Chef or Manager.
Other duties may be assigned.
Food & Beverage at Alyeska
Alyeska features 8 Food & Beverage Outlets

Forté – Family friendly Mediterranean Cuisine
Aurora Bar – Craft cocktails, beer, and wine, and Alaska sourced fare
Sakura -- Modern Asian Cuisine, Sushi
Seven Glaciers – Mountain top dining experience, recipient of prestigious AAA Four Diamond Award, named one of 100 Best Wine Restaurants in 2019 by Wine Enthusiast
Bore Tide Deli & Bar – Mid-mountain modern deli & grill
Sitzmark – Après ski bar & grill
Tramway Café – Full service coffee shop with grab & go fare
Two Trees – Light spa fare and cocktails
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
Skills/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Obtain a valid TAPS Card
Experience in similar server setting preferred
Experience in a customer service setting
The ability to multitask while providing exceptional guest service
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Assistant Restaurant Manager
Directly supervises wait staff, bussers, and host/hostess in restaurant.  Carries out supervisory responsibilities in accordance with the Resort's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Main Duties:

Estimates and orders liquors, wines, or other beverages, and supplies
Inspects establishment and observes workers and patrons to ensure compliance with occupational, health, and safety standards and local liquor regulations
Complete daily reports, assist in preparing departmental budget
Responsible for accomplishing revenue, labor and operating expense budget goals
Ensure and maintain standards of food quality and presentation
Posses knowledge of food production and service
Process Ultipro time reports
Ensure staff complies with guest check procedures, cash handling and accounting procedures
Research and resolve guest complaints
Maintain communication between other departments on items such as occupancy levels, banquets and special functions, housekeeping and maintenance, and laundry and uniforms
Set and maintain par levels of dry goods, china, linen, wines and spirits
Ensure adherence to all Resort customer service standards
Other duties as assigned
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
 Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
Skills/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. A.) from four-year college, university, or degree from culinary institute; or one to two years related experience and/or training; or equivalent combination of education and experience 
Five years’ experience in Food & Beverage management with a strong knowledge of restaurant operation preferred
Must have previous experience in a fine dining and wine service 
Previous hotel restaurant experience preferred.
Experience maintaining inventory, ordering, and scheduling preferred.
Work weekends & holidays on a flexible schedule
Must be at least 21 years of age
Work with minimal supervision 
Accurate cash handling
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations 
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to work with mathematical concepts such as probability and statistical inference
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Must have or be able to obtain within the introductory period a TAPS card and Food Handlers Card
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Facilities Technician 1 
 
 Main Duties: 

Maintain a variety of mechanical items 

Prepare requisitions for purchase 

Change air conditioners’ filters and clean fan coil as directed 

Maintains buildings, performing minor and routine carpentry, painting, plumbing, electrical wiring, and other related maintenance activities 

Cleans work areas and disposes of trash and debris 

Performs tests and inspections of pool equipment and chemistry 

Other duties as assigned 
 
Why Alyeska? 
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. 
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent. 
 
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: 

Vision, Dental, and Medical Insurance for regular full-time employees 

Paid holiday and paid time off (Vacation and Personal) 

Free Season Pass for employees and qualified dependents 

Roth 401(k) and 401(k) Retirement Savings Plan 

Discounts for rooms at The Hotel Alyeska and affiliate hotels 

Discounts in Resort restaurants, shops, and fitness center/pool 
 
Skills/Requirements: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 

Ability to speak effectively to customers or employees of organization 

Ability to read, write, speak and understand English 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form 

Weekend/holiday work is expected 
 
Certificates, Licensed, Registrations 

Valid Alaska Driver's license 
 
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands:  While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is frequently required to stand; walk; sit; and stoop, kneel, crouch, or crawl.   The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  
 

Work Environment: While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and risk of electrical shock.  The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; and vibration.  Employee must know what Personal Protective Equipment (PPE) to use in appropriate environments and must direct others to use same. 
 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available. 
 

Simple. Inclusive. Natural. Social.
We are hiring for the role of Spa Attendant Supervisor. This opportunity is located in Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Achieving Excellence
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity; our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as Spa Attendant Supervisor is critical to delivering on this promise. You are expected to exceed guest expectations by leading your people to create "picture perfect" guest experiences throughout the spa each and every shift. First impressions around cleanliness are powerful and lasting: from the locker and treatment rooms to the pool deck and throughout all indoor and outdoor spaces. We commit to giving you the training and resources to be successful; achieving excellence is up to you.
Qualifications

Begins shift by making sure locker rooms are spotlessly clean and properly stocked and remain that way through their shift (see checklist/schedule)
Accountable to lead and/or supervise daily, weekly, monthly, and quarterly deep cleaning duties (see schedule/checklist)
Inventories against par levels and places orders to make sure their employees have the tools and materials required to be successful
Takes an active role in turning lockers (dirty to clean status in system) as quickly as possible so that it can be sold again to maximize revenues
Creates schedules that meet peak demand periods while delivering budgeted labor costs. Manages expense lines within budgeted parameters
Assigned deliverables are executed in a manner that requires little or no follow-up; both in terms of timeliness, scope, and quality
Does not allow shortfalls to operating standards to go unaddressed; supported by clearly communicated expectations and real-time coaching
Provides direct reports with the resources, direction, coaching, feedback, and goal setting required for their continuous development
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal
Contributes to a collaborative workplace; supporting the Spa value of community, common goals and acceptance
Work Perks

PTO – Paid/Holiday Time Off
Commuter’s Allowance
Personal Days
Referral Bonuses
Medical & Dental Health Plan
Discounts on Retail Products and Spa Services
Education & Experience

Previous Spa or Hospitality experience preferred
Prior supervisory experience is preferred
First Aid Certificates (including CPR) preferred
Able to lift, move, and handle cleaning chemicals responsibly
Excellent guest service, communication, and organizational skills
Passion for Guest Service and Health and Wellness
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests, and other stakeholders. Working outdoors in a variety of Mountain weather conditions, with average temperature ranges of -22 F to +86 F.
Physical Demands
The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job.
Work Environment
The noise level in this work environment is usually moderate.
About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal Forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.

Pastry Cook 1
Main Duties:

Prepares, scales, mixes and cooks recipes as prescribed by the Pastry Chef
Participate in assigned product preparation in accordance with standards of quality, quantity control, taste and presentation; read, measure, and execute recipes to produce a multitude of sweet and savory items. Take action to correct any irregularities
Respond to incoming orders in a timely fashion; effectively communicate with management and other team members in order to fulfill orders or address any needs/concerns requested by other outlets or guests
Properly label and date all products to ensure safekeeping and sanitation; maintain clean working environment to comply with set standards of hygiene and to avoid accidents
Ensure quality, consistency and cleanliness of kitchen operation
Ensure kitchen equipment is clean and in proper working condition
Requisition supplies and food items within assigned work area; make certain all requisitions are processed properly and placed in designated areas
Assist in conducting inventory on a regular basis to ensure proper par levels
Check refrigerators to prevent contamination and waste; ensure all products are rotated on a first-in, first-out philosophy
Ability to organize daily workload
Assist the Executive Pastry Chef, other Pastry Chefs, Bakers, and Helpers as needed in execution of production
Creativity and artistic flair a plus
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
Paid holiday and paid time off (Vacation and Personal)
Free Season Pass for employees and qualified dependents
Roth 401(k) and 401(k) Retirement Savings Plan
Discounts for rooms at The Hotel Alyeska and affiliate hotels
Discounts in Resort restaurants, shops, and Nordic Spa
Role qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

High School degree or equivalent; or four years related experience and/or training; or equivalent combination of education and experience. Culinary apprenticeship or other formal training preferred.
Ability to use scales, mixers and other small wares. Working knowledge of weights, measures and various baking and preparation techniques.
Ability to read and interpret documents such as menus, recipes, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively to customers and employees of organization
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; and taste or smell.  Must have manual dexterity/grasp of hand to use kitchen equipment.  The employee frequently is required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds with a hand truck.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Employee may be required to pass a functional capacity test developed for this job.
Work Environment:  While performing the duties of this job, the employee is frequently exposed to cold/heat, wet and/or humid conditions and fumes or airborne particles.  The employee is occasionally exposed to moving mechanical parts.  The noise level in the work environment is usually loud. 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Restaurant Manager
 
Directly supervises wait staff, bussers, and host/hostess in restaurant.  Carries out supervisory responsibilities in accordance with the Resort's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Main Duties:

Estimates and orders liquors, wines, or other beverages, and supplies
Inspects establishment and observes workers and patrons to ensure compliance with occupational, health, and safety standards and local liquor regulations
Complete daily reports, assist in preparing departmental budget
Responsible for accomplishing revenue, labor and operating expense budget goals
Ensure and maintain standards of food quality and presentation
Posses knowledge of food production and service
Process Ultipro time reports
Ensure staff complies with guest check procedures, cash handling and accounting procedures
Research and resolve guest complaints
Maintain communication between other departments on items such as occupancy levels, banquets and special functions, housekeeping and maintenance, and laundry and uniforms
Set and maintain par levels of dry goods, china, linen, wines and spirits
Ensure adherence to all Resort customer service standards
Other duties as assigned
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
 
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
 
Skills/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. A.) from four-year college, university, or degree from culinary institute; or one to two years related experience and/or training; or equivalent combination of education and experience 
Five years’ experience in Food & Beverage management with a strong knowledge of restaurant operation preferred
Prior experience in a fine dining server position 
Good working knowledge of wines and high-end spirits
Work weekends & holidays on a flexible schedule
Must be at least 21 years of age
Work with minimal supervision 
Accurate cash handling
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations 
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to work with mathematical concepts such as probability and statistical inference
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Must have or be able to obtain within the introductory period a TAPS card and Food Handlers Card
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Facilities Manager 
Responsible for the managing the maintenance of equipment, machinery, buildings and other facilities. Performs highly diversified duties to install, troubleshoot, repair and maintain facility equipment according to safety, predictive and productive maintenance systems. Schedule and supervise a crew of Maintenance Technicians.  Manage a progressive Preventative Maintenance program for the varied facilities at Alyeska Resort. 
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
Main Duties:

Supervise workers engaged in painting and performing structural repairs to masonry, woodwork, HVAC, plumbing and furnishings of buildings.
Continue to work with Director to implement and improve the Preventative Maintenance program. 
Provide emergency/unscheduled repairs of equipment as well as maintenance repairs of equipment.
Perform simple machinist duties and responsibilities.
Perform a variety of plumbing maintenance and carpentry functions.
Use a variety of hand and power tools, electric meters and material handling equipment in performing job duties.
Detect faulty operations, defective material and report those and unusual situations to proper supervision.
Requisition tools, equipment, and supplies as directed.
Communicate company policies to workers and enforce safety regulations.
Suggest changes in working conditions and use of equipment to increase efficiency of work crew.
Analyze and resolve work problems, or assist workers in solving work problems.
Assist in the initiation of or suggest plans to motivate workers to achieve work goals.
Confer with other supervisors to coordinate activities of individual departments.
Assist in performing activities of workers supervised when needed.
Other duties as assigned.
Supervisory Responsibilities:  Directly leads employees in the Facilities Department on the PM shift.  Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; assisting the manager in planning, assigning, work.
Skills/Requirements: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate degree in Engineering or related field, or
Minimum of 2 years’ experience and/or training, or
Equivalent combination of education and experience
Minimum 2 years’ hospitality industry experience required
Previous experience in large building maintenance and/or trade licenses preferred
HVAC experience preferred
Plumbing and boiler tech experience required
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Employee may be required to pass a functional capacity test developed for this job.
Work Environment:  the noise in this work environment is usually moderate.
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Nordic Spa Job Description 
Sales & Marketing Coordinator
Reports to: Assistant Spa General Manager 

As the Sales & Marketing Coordinator, reporting to the general manager and working closely with the Corporate Marketing Manager, you will play a crucial role in supporting the Sales and Marketing team to drive revenue and build lasting relationships with clients. You will achieve excellence by coordinating group bookings, developing local sales partnerships and ensuring seamless collaboration between various departments to exceed customer expectations. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Why Alyeska Nordic Spa?

Onsite staff accommodations, which include a residence, convenience store, and employee fitness centre
One meal per day in our employee cafeteria (taxable benefit)
Health and Wellness benefits, including; Life Insurance, Accidental death, and dismemberment, Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)
 Summary of Responsibilities

Act as a primary point of contact for all spa group bookings, responding promptly to inquiries and provide contracts and proposals
Develop and maintain strong relationships with clients to understand their needs and preferences.
Assist the resort sales team in preparing proposals, contracts, and presentations.
Provide detailed and accurate communication to all departments about all sales and marketing initiatives.
Regularly monitor and respond to feedback and reviews on various platforms
Ensure all marketing materials and communications are consistent with Alyeska Nordic Spa’s brand guidelines
Provide administrative support to the Corporate Marketing team
Assist with management of all social media content including content creation, in collaboration with the Corporate Social Media Marketing manager
Compile, analyze and present reports on all group, sales, and marketing initiatives
Coordinate and execute local event activations, tradeshows and exhibitions working closely with the Corporate Marketing team.
Coordinate and execute local sales initiatives, building strong partnerships within the local region to maximize revenue
Assist with familiarization trips and site inspection as required
Maintain promotional materials inventory, food & beverage menus, and signage, in collaboration with the Corporate Marketing team
Our Ideal Candidate

Post-secondary education in Sales & Marketing an asset
2 years' experience in a sales and marketing role preferably in the hospitality industry
Excellent verbal and written communication skills are required
Advanced Microsoft Office skills required
Intermediate skills with Canva
Basic skills in opening and manipulating files in Adobe Creative Cloud environments (InDesign, Illustrator, Photoshop)
Experience with content creation for social media an asset (photography, videography, editing, graphic design)
Comfortable with technology and adept at learning new systems
A passion for mental and physical wellness
Working Conditions
Include but are not limited to: 

Ability to work a variety of shifts including early mornings, late evenings, weekends, and holidays
Standing or sitting for extended periods
Ability to communicate by phone, email, and in person
Frequent bending, kneeling, pushing, pulling
Frequent ascending or descending, stairs and ramps
Lifting
Working with chemicals
Working in noisy environments
Willingness and ability to work outside in all seasons and in all weather conditions as required.
Ability to perform physically strenuous work
Visa Requirements:
The successful candidate must be authorized to work in the United States. 
Subject to a criminal record background check.
 

Front Desk Manager  
As the Front Desk Manager at Alyeska Resort, you will lead and oversee the Front Desk, Night Audit, and Concierge, ensuring exceptional guest service. Your role involves maintaining professionalism, organizational excellence, and influential leadership, emphasizing interpersonal skills, technical knowledge, and strategic thinking.  
Position Responsibilities  

Supervise Front Desk Team and oversee scheduling and training Front Operations staff with supervisors, emphasizing guest relations skills to ensure exceptional service delivery.  
Establish and enforce compliance with Standard Operating Procedures (SOPs) and departmental policies while liaising with other managers as necessary to maintain consistency.  
Responsively address guest inquiries and complaints, including weekly survey comments, providing accurate information and maintaining a positive attitude to enhance guest satisfaction. Resolve guest issues professionally and tactfully.  
Oversee the daily registration and checkout process, ensuring efficiency and accuracy.  
Support Front Desk Supervisors in handling VIP and special reservations, ensuring guests are checked in, greeted appropriately, and checked out seamlessly.  
Provide feedback and evaluate progress of Front Desk, Night Audit & Concierge team members 
Collaborate with the Front Desk Supervisors and Guest Experience Manager to deliver VIP experiences and promptly respond to guest requests.  
Make room selections based on guest preferences and needs, following instructions provided by the Director of Rooms.  
Supervise cash handling procedures, working closely with the accounting department to ensure adherence to financial policies.  
Instruct Front Desk staff on the Emergency Procedures Manual, prioritize guest safety, and coordinate with Security and other relevant departments to manage emergency situations effectively. Maintain the emergency procedures manual.  
Monitor and ensure that Resort job standards are met and that special programs are successfully implemented.  
Oversee the onboarding and performance of new Guest Services vendors while maintaining relationships with existing ones.  
Collect and manage all data related to covered gratuities, preparing information and reports for Accounts Receivable (A/R) and Payroll departments.  
Execute the vision and directives set by the Director of Rooms, communicating this direction to Front Operations staff, including Night Audit, Bell Desk, Guest Services, Recreation, and Reservations teams. Provide assistance in these areas as needed.  
Develop a comprehensive understanding of the Girdwood Valley and Resort activities to better assist guests and staff.  
Handle administrative paperwork, process timecards, and manage labor and staffing costs efficiently. 
Other duties as assigned.  
Essential Skills and Experience   

Previous Front Office experience in Full Service Hotels, or comparable Hospitality Operations experience required.  
Minimum 2 years of hotel experience  
Supervisory experience a must  
Ability to manage tasks independently with attention to detail and focus on customer service  
Ability to take initiative and solve problems  
Leadership with the ability to remain calm under pressure.  
Strong interpersonal skills and ability to build and maintain relationships with Reservations, People and Culture, Sales, Accounting, Event Management and Front Desk teams to ensure smooth operation of the department  
Understanding of P&L statement   
Knowledge of Microsoft Excel, Microsoft Word, and Microsoft PowerPoint  
Knowledge of Front Office Systems (e.g. Opera) preferred  
Business or Hospitality Degree preferred  
This is a salary position but must have the ability to work evenings and weekends where required  
Why Alyeska?   
Alyeska Resort is a 300+ room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests.   
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:   

Vision, Dental, and Medical Insurance for regular full-time employees   
Paid holiday and paid time off (Vacation and Personal)   
Free Season Pass for employees and qualified dependents   
Roth 401(k) and 401(k) Retirement Savings Plan   
Discounts for rooms at The Hotel Alyeska and affiliate hotels   
Discounts in Resort restaurants, shops, and Nordic Spa   
Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift.   
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

Physical demands: Ability to lift up-to 25 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time.   
Work Environment: This role occasionally involves extended hours, nights, and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders.  
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.  

Steward / Dishwasher
Service quality lies at the core of Alyeska Resort's values, and our Steward team plays a pivotal role in upholding this commitment. We are currently seeking dedicated Stewards to join our culinary operations. As a Steward, you'll be an essential part of our kitchen brigade, ensuring that cleanliness and organization reign supreme. Your role is vital in maintaining a seamless and hygienic environment, allowing our culinary team to deliver exceptional dining experiences.
Position Responsibilities

Operate dishwashing equipment to clean and sanitize dishes, glassware, flatware, cookware, and kitchen utensils.
Maintain cleanliness and hygiene in the kitchen area by cleaning countertops, food preparation surfaces, stovetops, ovens, coolers, freezers, and kitchen equipment.
Remove stains from china and cutlery as required. Polish chafing dishes for banquets as needed. Pull, count, and polish china for banquet functions as requested by chefs.
Assist in receiving, storing, and organizing kitchen supplies, including cleaning and organizing loading dock, waste containers and all trash binds from food production and service areas.
Ensure all access and traffic areas are clear and clean. Ensure floors are properly mopped using hot water and cleaning solution.
Keep all equipment in the Steward’s area in good condition. Report any breakdowns in equipment to the kitchen chef/manager immediately.
Ensure dish machine is drained and filters are cleaned regularly, as needed.
Adhere to safety and sanitation guidelines and abide by Alyeska Resort policies in regard to accident and incident reporting procedures.
Collaborate closely with kitchen staff, chefs, servers, and other team members to maintain a smooth flow of operations.
Follow cleaning schedules and checklists to ensure that all areas of the kitchen are cleaned and maintained according to established standards.
Other duties as assigned.
Essential Skills and Experience

Previous experience working as a cleaner, dishwasher, or steward, preferred.
Understanding of the important of maintain hygiene and cleanliness standards in a kitchen or dining area.
Strong attention to detail and ability to maintain a high standard of cleanliness and hygiene.
Flexibility and adapt, ready to switch tasks as needed in a fast-paced environment.
Demonstrated ability to take initiative to keep work areas clean and stocked during shifts.
Efficient time management skills to complete tasks during busy periods, with a sense of urgency and commitment to excellence.
Reliable, dependable, and consistent in performing duties.
Basic communication skills to interact with kitchen and serving staff.
Why Alyeska? 
Alyeska Resort is a 300+ room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests. 
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: 

Vision, Dental, and Medical Insurance for regular full-time employees 
Paid holiday and paid time off (Vacation and Personal) 
Free Season Pass for employees and qualified dependents 
Roth 401(k) and 401(k) Retirement Savings Plan 
Discounts for rooms at The Hotel Alyeska and affiliate hotels 
Discounts in Resort restaurants, shops, and Nordic Spa 
Compensation: Wages starting at $18/hour.
Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift. 
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands: Ability to lift and carry loads of up to 25 pounds regularly, ensuring the proper handling of kitchen equipment and dishware. Frequent bending and stooping to reach lower storage areas and access dishwashing equipment. Pushing or pulling heavy equipment or carts when required to support kitchen operations. Extended periods of standing to fulfill dishwashing and kitchen support responsibilities.
Work Environment: The Steward/Dishwasher role may involve occasional extended hours, including nights and weekends, as needed to support the demands of peak business periods. Operating within a dynamic and fast-paced kitchen environment, you will work collaboratively with kitchen staff and maintain a high level of interaction with team members, ensuring the efficient flow of dishwashing and kitchen support activities.
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available. 

Two Trees Bistro Cook
Main Duties:

Participate in assigned food preparation in accordance with standards of quality, quantity control, taste and presentation; responding to incoming orders
Ensure quality, consistency and cleanliness of kitchen operation
Ensure kitchen equipment is clean and in proper working condition
Requisition supplies and food items within assigned work area
Maintain clean working environment to comply with set standards of hygiene and to avoid accidents
Checks refrigerators to prevent contamination and waste
Ability to organize daily workload. Creativity and artistic flair a plus
Other duties as assigned
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
 
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and fitness center/pool
 
Role qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Ability to read and interpret documents such as menus, recipes, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively to customers and employees of organization
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.
 



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