Are you passionate about creating a welcoming and supportive community where employees can truly thrive? Do you enjoy blending community building, property management, and people-focused leadership to enhance the overall employee experience? If so, Alyeska Resort is looking for you!
As our Employee Experience Manager, you’ll lead initiatives that shape the living and working environment for our employees. From managing housing operations and resident relations to fostering community engagement and well-being programs, this role is key to ensuring our team members feel valued, supported, and connected.
As the Employee Experience Manager, you will play a crucial role in creating a vibrant and welcoming atmosphere for our community at Alyeska Resort, especially for those living in employee housing. This position is all about hands-on leadership and fostering community through robust programming, consistent services, and properly maintained facilities.
Build Community & Engagement
Create and lead dynamic programs, events, and initiatives that strengthen belonging and connection.
Develop recognition programs and collaborate across departments on employee activities.
Champion diversity, equity, and inclusion efforts, ensuring all voices feel heard and celebrated.
Bring the “Live the Adventure” brand to life through events and experiences.
Oversee Resident Housing
Manage employee housing operations: leases, assignments, arrivals, check-ins, and check-outs.
Maintain accurate housing records, budgets, and payroll deductions for housing programs.
Support conflict resolution and welfare checks to ensure a safe and supportive living environment.
Partner with Security and People & Culture on employee relations and housing policies.
Property & Safety Management
Conduct property walkthroughs and collaborate with Facilities for maintenance and upgrades.
Ensure employee housing facilities are safe, clean, and well-maintained.
Manage vendor relationships, supplies, and off-site housing leases.
Be hands-on when needed to ensure high standards of cleanliness and safety.
Employee Facilities Support
Oversee staff lounges, cafeteria spaces, gym, and laundry facilities.
Collaborate with leadership to maintain a high-quality Staff Cafeteria program.
Ensure common areas remain welcoming, functional, and well cared for.
Transportation Services
Manage employee shuttle services, vehicle programs, and transportation logistics.
Ensure compliance with safety regulations and support driver scheduling.
✅ Starting Salary: $70,000 annually (commensurate with experience)
✅ Medical, Dental, and Vision Insurance (full-time year-round roles)
✅ Paid holidays and paid time off (vacation & personal)
✅ Free season pass for employees and qualified dependents
✅ Roth 401(k) and 401(k) Retirement Savings Plan
✅ Employee discounts on lodging, dining, retail, and Nordic Spa services
✅ On-site employee housing options
✅ Commuter allowance & cell phone stipend for eligible employees
Bachelor’s degree in Business, Hospitality, HR, or related field.
Experience in residence life, housing, engagement, or property management (resort/university/hospitality setting preferred).
Strong leadership, organizational, and communication skills.
Hands-on approach with ability to support light maintenance and repairs.
Clean driving record and safe driving knowledge.
A customer-focused, flexible, and community-minded attitude.
📌 A blend of office leadership and hands-on housing/property support.
📌 Frequent lifting (up to 50 lbs.), bending, and physical tasks.
📌 Dynamic schedule including evenings, weekends, and peak business periods.
📌 A high-energy, fast-paced resort setting where community and adventure meet.
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 299-room hotel, Nordic Spa, and a renowned ski area, we offer an environment where employees can work hard, play hard, and Live the Adventure!
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.