Repair Clerk

Are you passionate about ski and snowboard gear and have experience repairing and maintaining equipment? Do you want your next job to put you in the middle of the adventure and surrounded by picturesque nature? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you! 

We’re looking for Repair Clerk professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
 
As a Repair Clerk, you will play a crucial role in maintaining and optimizing the performance of our rental and customer-owned equipment. Your work ensures that guests enjoy safe and satisfying experiences on the slopes. 

Your responsibilities will include: 

• Aid the rental shop during peak hours to meet guests' equipment needs. 
• Help guests choose the right-sized boots, skis, and snowboards based on height, weight, and skill level. Calculate binding tensions and pole lengths to ensure a comfortable fit. 
• Present rental agreements, address guest questions, and ensure the completion of all necessary documents. 
• Conducting routine safety inspections on rental equipment to identify and address any potential hazards or maintenance needs. 
• Maintaining detailed records of equipment maintenance, inspections, and repairs for tracking and compliance purposes. 
• Collaborating with the rental shop team to ensure proper inventory management and equipment availability. 
• Providing guidance on equipment adjustments to enhance guests' comfort and performance. 
• Promptly addressing and resolving any guest concerns or issues related to rental equipment. 
• Staying informed about the latest advancements and trends in skiing and snowboarding equipment.  

 
What We Offer 
✅ Starting Wage: From $18 per hour 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 

What We Need 

• Minimum age of 18 years. 
• Multiple seasons of prior experience in the maintenance and tuning of skiing and snowboarding equipment. 
• Knowledge of ski and snowboard gear and accessories. 
• Possession of required certifications for various ski, snowboarding, and bike brands. 
• Preferably, experience with Wintersteiger and Grindrite repair machinery. 
• Prior experience in handling cash is a plus. 
• Effective verbal and written communication skills. 
• Strong interpersonal skills. 
• Excellent customer service aptitude. 
• Ability to assist guests of all ages, backgrounds, and abilities. 
• Availability for a flexible work schedule that includes weekends and holidays. 
   

What to Expect 
📌Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays. 
📌Work in a fast-paced, high-energy resort environment. 
📌Adapt to seasonal changes around the resort and special events. 
📌Physical demands: Ability to lift up-to 50 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time.  
📌Work Environment:  The noise in this work environment is usually moderate.  Physical terrain in the work environment can be uneven with poor traction; there is ice and snow outside, and wet floors indoors. This role occasionally involves extended hours, nights, and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders. 
 

About Alyeska Resort 

Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 

Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, If you’re ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.