Employee Experience Assistant

Are you a people person who has an eye for detail and enjoys cultivating a fun, safe, and healthy environment that sets residents up for success? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you! 

We’re looking for Employee Experience professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
 
As an Employee Experience Desk Assistant you will play a crucial role in creating a vibrant and welcoming atmosphere for our community at Alyeska Resort, especially for those living in employee housing. This position is all about hands-on support and your hard work will not only maintain our facilities, but also enrich the lives of your fellow team members!   

Your responsibilities will include: 

• Keeping our staff lounges and cafeteria sparkling clean and inviting, including daily maintenance of coffee machines.  
• Actively monitor common areas for safety hazards, addressing issues like spills or broken equipment to keep everyone safe.  
• Provide friendly transportation for employees to various destinations as a registered driver.  
• Gather and distribute mail from the People and Culture PO Box. 
• Help with check-in and check-out processes, ensuring a seamless transition for incoming and outgoing residents.  
• Collaborate with the People & Culture team to prepare rooms for incoming residents, creating a warm and welcoming atmosphere from day one.  
• Facilitate regular cleaning and maintenance of shared spaces such as laundry rooms, employee gyms, and outdoor gathering spots. 
• Assist with general maintenance and repairs in employee housing facilities, keeping our shared areas and resident rooms in tip-top shape.   

What We Offer 
✅ Staring Wage: From $20 per hour 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 

 
What We Need 

• Previous experience in general maintenance, preferably property maintenance or housekeeping, with the ability to coordinate and organize multiple priorities.  
• Strong organizational skills with the ability to prioritize tasks.  
• Excellent interpersonal and communication skills, enabling you to connect with residents and foster a sense of community.  
• Basic knowledge of maintenance tasks and repairs.  
• Clean driving record and knowledge of safe driving practices.  
• Customer-focused attitude with a commitment to employee satisfaction.  
• Flexibility and adaptability to changing needs.  
• Proficiency in Microsoft Office Suite.  

 
What to Expect 
📌 Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays. 
📌 Work in a fast-paced, high-energy resort environment. 
📌 Adapt to seasonal changes around the resort and special events. 

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

• Physical demands: This is a dynamic position that combines office work with hands-on responsibilities related to employee housing support. This includes frequent lifting, up to 50 pounds, and a willingness to assist with light repairs and maintenance tasks in the employee housing facilities. Bending, stooping, walking, and standing for extended periods are essential components of this role.  
• Work Environment: This role occasionally involves extended hours and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, employees residing in housing, and various stakeholders.   

About Alyeska Resort 

Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 

If you’re ready to bring your passion for safety and security to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.