Resort Director of People & Culture

We are hiring for a Passionate Resort Director of People & Culture to lead our Human Resources team at the Hotel Alyeska and Alyeska Nordic Spa. 

The role requires an exceptional HR leader with a passion for pursuing people excellence and a vision to create change. 

Alyeska Resort is Alaska’s premier year-round destination featuring over 300 rooms, exceptional dining experiences, a saltwater pool, ski mountain and bike park along with the state's only Nordic Spa. Whether summer or winter, Alyeska is the perfect base camp for endless adventure and relaxation. Nestled in the quaint community of Girdwood, a friendly, lively town where residents value both outdoor adventure and community spirit. 

Scope 
As the Director of People & Culture, you are responsible for providing leadership and strategic direction to the Human Resource functions to support the Resort's overall strategic goals. Additionally, you will diffuse the internalization of our Core Values by partnering with leaders to coach, support and provide guidance on areas including performance management, people relations, health & safety and workforce planning through meaningful face-to-face interactions. The Resort Director of People and Culture must work collaboratively and take a hands-on approach to effectively manage change and promote a positive employee experience. We commit to giving you the authority and resources required to succeed; achieving excellence is up to you.

Work Perks

• Competitive Compensation
• Relocation Package Assitance Available 
• PTO – Paid/Holiday Time Off
• Commuter’s Allowance
• Personal Days
• Medical & Dental Health Plan
• Discounts on Ski Passes, Retail Products, Food and Beverage and Nordic Spa Services

Key Focuses

• Responsible for maintaining and developing all People & Culture policies, programs and practices.
• Creates and implements total compensation packages, particularly recognition and incentive programs focused on supporting recruitment goals and
  driving retention.
• Oversees the recruitment and selection strategy for the resort, ensuring all pipelines are active. Working in collaboration with Corporate P&C to
  maximize recruitment efforts.
• Identifies training gaps and participates in learning & development work groups. Collaborating with Corporate People & Culture to develop and
  deliver resort-wide training programs.
• Ensuring resort people practices are consistent with legal requirements and our organizational values to treat employees in a fair and consistent
  manner and manage the risk of litigation and conflict.
• Coaches and supports leaders at all levels in the resort and ensures leaders have the right tools and knowledge to handle employee concerns.
  Proactively managing conflict, not allowing issues to build up or cause roadblocks.
• Works in tandem with the Payroll team to ensure proper payroll, benefits and established practices are employed throughout the resort.
• Works with the resort leadership team to build effective internal communication channels that resonate with all employees.
• Monitors labour budgets of all departments within the resort and works with leaders to address and correct inefficiencies.
• Manages the employee residence experience. Ensuring the health, safety and comfort of employees that reside in our care.
• Leads health, safety, and wellness policies & procedures for the resort to ensure compliance through training, monitoring, and providing appropriate
  safeguards and disability management.
• Is visible and accessible throughout the operation, building working relationships that create a collaborative work environment and is perceived by
  others to be a trusted partner in problem-solving.
• Connects meaningfully with their people; understands that their people are their customers, and does not fail to keep promises.
• Assigned deliverables are executed in a manner that requires little or no follow-up, both in terms of timeliness, scope and quality.
• Personal communication, interactions and behaviours support all five of the organization's core values.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration or another related field.
• Five years or more experience managing a Human Resources department for 400+ employees. As well as two years of experience in a Director level position.
• Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, training and development.
• Thorough knowledge of Human Resources practices and procedures. Knowledge of State, Federal, and Local laws and regulations pertaining to Human Resources.

Working Conditions

Due to the 365-day, a year operation of the Resort, the Director of People & Culture may be exposed to long shifts that, at times include late hours, weekends, and holidays. This position is set in a fast-paced environment with high levels of interaction with employees and other stakeholders. The Director of People & Culture will spend a lot of time on their feet, multitasking competing priorities, effectively leading employees, solving problems and leading a culture of service excellence.  

Physical Demands

The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job.

Work Environment

The noise level in this work environment is usually moderate.

If this sounds like the next great opportunity for you, apply now with your resume to start your Alaska Working Adventure! 

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