Are you a go-getter that prioritizes organization and attention-to-detail? Do you thrive in a dynamic environment where things can crop up unexpectedly? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you! 
We’re looking for Employee Experience Coordinator professionals to join our team in Girdwood, Alaska. 
 
What You’ll Do 
 
As an Employee Experience Coordinator you will be a key member of Alyeska Resort’s People & Culture Team, responsible for ensuring a seamless, supportive, and engaging experience for all employees—particularly those living in employee housing. This role demands a high level of attention to detail, discretion, and strong organizational skills, as it involves meticulous recordkeeping, policy enforcement, and the ability to manage multiple responsibilities in a fast-paced environment.  
Key areas of focus include employee engagement, housing operations, tenant counseling and mediation, and follow-up on housing violations. This hands-on position also encompasses responsibilities in employee programming, property management, and transportation coordination.  
Reporting directly to the Employee Experience Manager, the Coordinator plays a vital role in supporting employee satisfaction, well-being, and community life at the resort. 
 
Your responsibilities will include: 
Employee Housing Support

Support all aspects of employee housing, including check-in, check-out, and room turnovers. 
Conduct property inspections to ensure housing facilities are well maintained and meet the required standards. 
Assist with light repairs and maintenance tasks as needed to ensure a safe and comfortable living environment. 
Manage housing assignments, address tenant inquiries, and resolve housing-related issues promptly. 
Maintain accurate housing records and coordinate room allocations. 
Assist with housing orientations for new arrivals, ensuring they are familiar with housing policies and procedures. 
Collaborate with the maintenance team to address and resolve housing-related maintenance requests. 
Property & Tenant Management

Supervise property access, tenant safety, and adherence to housing regulations. 
Address tenant concerns, complaints, and conflicts in a professional and timely manner. 
Conduct regular property walkthroughs and inspections to identify and address maintenance and safety issues. 
Assist in maintaining inventory and ordering supplies needed for housing operations. 
Collaborate with vendors and contractors for property maintenance and improvements. 
Ensure the security and cleanliness of housing facilities. 
Perform light housekeeping tasks, including vacuuming, sweeping, and mopping common areas within employee housing facilities to maintain cleanliness and hygiene standards. 
Assist with snow removal tasks, such as clearing common entryways, concrete walkways, ramps, and egress routes during winter weather conditions to ensure safe access for employees. 
Employee Programming

Assist with employee engagement programs, events, and activities to foster a positive work environment. 
Organize recognition and rewards initiatives to acknowledge and motivate employees for outstanding performance. 
Collaborate with various departments to plan and facilitate employee-centric activities, outings, and celebrations.  
Assist in maintaining and organizing staff lounges and cafeteria areas to provide clean, comfortable, and welcoming spaces for employees to relax and dine. 
Serve as a registered driver for the company, providing transportation for employees to various destinations, such as scheduled programs and excursions. 
Coordinate transportation schedules and logistics to ensure timely and efficient services. 
Take on additional responsibilities and tasks as needed to support the overall well-being and satisfaction of employees residing in company housing. 
 
What We Offer 
✅ Starting Wage: From $59K per year 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 
 
 
What We Need 

Previous experience in employee housing management, property management, or related field is preferred. 
Strong organizational skills with the ability to multitask and prioritize effectively. 
Excellent interpersonal and communication skills, with the ability to address tenant concerns and conflicts professionally. 
Hands-on experience with light maintenance tasks and basic repairs. 
Ability to serve as a registered driver with a clean driving record and knowledge of safe driving practices. 
Customer-focused attitude and a commitment to enhancing the employee experience. 
Flexibility and willingness to adapt to the dynamic needs of employee housing and transportation coordination. 
Knowledge of housing regulations and best practices is a plus. 
Familiarity with tenant management systems preferred. 
Proficiency in Microsoft Office Suite and property management software. 
Ability to work independently and as part of a team. 
Strong problem-solving skills and a proactive approach to challenges. 
High school diploma or equivalent is required; Additional vocational or technical training in facilities management, hospitality, or a related field is a plus. 
 
What to Expect 
📌Be on alert and at times, on your feet, including nights, weekends, and holidays. 
📌Work in a fast-paced, high-energy resort environment. 
📌Adapt to seasonal changes around the resort and special events. 
📌Physical demands: this is a dynamic position that combines office work with hands-on responsibilities related to employee housing support. This includes frequent lifting, up to 50 pounds, and a willingness to assist with light repairs and maintenance tasks in employee housing facilities. Bending, stooping, walking, and standing for extended periods are essential components of this role. 
📌Work Environment: this role occasionally involves extended hours and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, employees residing in housing, and various stakeholders. 
 
About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!  
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. Whether you are a seasoned hospitality or ski resort professional or just starting out with an avid interest in ski area management or travel tourism, If you’re ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Do you have a passion for coordinating and crafting weddings and special events? Do you thrive in a dynamic, fast-paced work environment? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you! 
We’re looking for Wedding & Events Coordinator professionals to join our team in Girdwood, Alaska. 
 

What You’ll Do 
 
As a Wedding & Events Coordinator, you’ll play a vital role in supporting the operations of our sales and events business. This position is responsible for managing all aspects of incoming leads, including qualifying inquiries, contracting, and planning details through event execution and final billing. The Coordinator will also assist the Events team by organizing and entering details for group bookings, in partnership with the Events Manager.  
 
Your responsibilities will include: 

Lead Generation & Sales Support: Respond to inquiries and generate leads for wedding and event business. Conduct site inspections for potential clients and represent the resort at wedding trade shows to promote services and secure bookings. 

Event Planning & Coordination: Assist in the detailed planning, coordination, and execution of events, with a particular focus on weddings. Work closely with clients to plan all aspects of their wedding, including tastings, rehearsal dinners, ceremonies, receptions, and dinners. 

Marketing & Materials Management: Update and maintain wedding marketing materials, including the photo database, website content, and other promotional assets to ensure accurate and compelling representation of our offerings. 

Organizational Management: Oversee multiple events simultaneously, demonstrating strong organizational and communication skills to ensure that every event is meticulously planned and executed. Communicate event details effectively to the operational teams, including food & beverage, front desk, banquets, and other relevant departments. 

Guest Experience & Engagement: Prioritize exceptional guest experiences by being responsive to their needs and feedback. Adapt to changes quickly and look for opportunities to exceed guest expectations, creating memorable moments for attendees of all ages. 

Event Day Presence: Attend events when needed to support the operations team, ensuring smooth execution and addressing any issues that arise during the event. 

Professional Conduct & Performance: Uphold the organization’s core values both during and outside of work hours, acting in a professional and consistent manner. Understand that this role is held to a high standard by all stakeholders. 

Team Support & Additional Duties: Provide additional support to the Sales & Events team as required, contributing to the overall success of the resort's events and initiatives. Perform other duties as assigned. 
 
What We Offer 
✅ Starting Wage: From $22 per hour 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 
 
What We Need 

Bachelor’s degree in business administration, hospitality, marketing, or related field required. 
Minimum of 1-year experience in event planning required; prior experience in hotel or wedding industry preferred. 
Proficiency in Microsoft Office required; proficiency in Opera Sales & Event Management (OSEM), Social Tables, and Canva preferred. 
Strong written and verbal communication skills; strong interpersonal skills. 
Ability to work both independently and as a part of a team. 
Ability to problem-solve and take the initiative to overcome challenges and seize opportunities. 
Must exhibit meticulous organizational skills with the ability to manage multiple projects and deadlines efficiently. 
Must be open to change and quick to adapt to varying needs and situations, maintaining a positive attitude in a dynamic environment. 
Must show a genuine passion for creating extraordinary experiences for attendees and a commitment to excellence in event execution.  
 
What to Expect 
📌 Weekend work is a requirement for this position. 
📌 Must be available to work nights and holidays as needed. 
📌 Adapt to seasonal changes around the resort and special events. 


About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion for safety and security to Alyeska Resort, apply today and begin your adventure in the heart of Alaska! 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. 

Do you thrive in a fast-paced environment? Are you passionate about leading teams and delivering high-quality guest experiences? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you! 
We’re looking for Front Office Manager professionals to join our team in Girdwood, Alaska. 

What You’ll Do 
As the Front Office Manager at Alyeska Resort, you will be responsible for overseeing all front office operations, concierge, bell services, and night audit, to deliver exceptional guest experiences while optimizing hotel profitability. 

Lead and manage all daily operations of the front desk, concierge, bell services, and night audit, ensuring efficient and guest-focused service. 
Provide strategic direction for the front office, setting departmental goals and initiatives in line with hotel objectives to improve guest experience, staff performance, and profitability. 
Participate in Resort Manager on Duty (MOD) program during assigned shifts, providing support throughout the Rooms Division and ensuring a smooth operation across the property. 
Oversee guest billing processes, ensuring accuracy in transactions, managing discrepancies, and collaborating with the accounting department to ensure adherence to financial policies. 
Develop and implement systems and processes to monitor and control department expenses, including labor costs, while ensuring proper allocation of staff and resources. 
Supervise and support the front office team in handling VIP guests, complex reservations, and special requests, ensuring all guest interactions are handled professionally and promptly. 
Lead the recruitment, onboarding, training, and development of front office staff, including night audit and concierge, to ensure compliance with Standard Operating Procedures (SOPs) and consistently high service standards. 
 
What We Offer 
✅ Starting Salary: $65,000 per year 
✅ Employee Housing for a small fee live and play where you work 
✅ Flexible work schedules – year-round & seasonal positions available 
✅ Paid time off & holidays 
✅ Free Mountain Pass for employees and qualified dependents 
✅ Employee discounts on resort lodging, dining, and spa services 
✅ Medical, Dental, and Vision Insurance  
✅ 401(k) 

What We Need 

A minimum of 3 years of experience in hotel or hospitality operations, with leadership experience in a front office or similar role. 
Understanding of financial processes, including guest billing, budgeting, P&L analysis, and labor cost management. 
Proven ability to lead a team, provide clear direction, and drive a culture of high performance and accountability. 
Proficiency in hotel management software (e.g., Opera) and strong skills in Microsoft Office Suite, especially Excel for financial reporting. 
Flexibility to work evenings, weekends, and Holidays. 
 
About Alyeska Resort 
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! 
If you’re ready to bring your passion for delivering great guest experiences to Alyeska Resort, apply today and begin your adventure in the heart of Alaska!   
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.