Repair Technician

Repair Technician

As a Repair Technician at Alyeska Resort, you play a crucial role in maintaining and optimizing the performance of our rental and customer-owned equipment. Your work ensures that guests enjoy safe and satisfying experiences on the slopes.

Position Responsibilities

• Welcome and assist guests professionally, ensuring a positive and efficient experience.
• Preform standard maintenance on customer-owned equipment and Alyeska’s rental fleet
• Collaborating with the rental shop team to ensure proper inventory management and equipment availability.
• Maintaining detailed records of equipment maintenance, inspections, and repairs for tracking and compliance purposes.
• Providing guidance on equipment adjustments to enhance guests' comfort and performance
• Conducting routine safety inspections on rental equipment to identify and address any potential hazards or maintenance needs.
• Aid the rental shop during peak hours to meet guests' equipment needs.
• Help guests choose the right-sized boots, skis, and snowboards based on height, weight, and skill level. Calculate binding tensions and pole lengths to ensure a comfortable fit.
• Present rental agreements, address guest questions, and ensure the completion of all necessary documents.
• Promptly addressing and resolving any guest concerns or issues related to rental equipment.
• Staying informed about the latest advancements and trends in skiing and snowboarding equipment.
• Other duties as assigned.

Essential Skills and Experience 

• Minimum age of 18 years.
• Multiple seasons of prior experience in the maintenance and tuning of skiing and snowboarding equipment.
• Knowledge of ski and snowboard gear and accessories.
• Possession of required certifications for various ski, snowboarding, and bike brands.
• Preferably, experience with Wintersteiger and Grindrite repair machinery.
• Prior experience in handling cash is a plus.
• Effective verbal and written communication skills.
• Strong interpersonal skills.
• Excellent customer service aptitude.
• Ability to assist guests of all ages, backgrounds, and abilities.

• Availability for a flexible work schedule that includes weekends and holidays.

Compensation: Starting at $18 per hour.

Why Alyeska? 

Alyeska Resort is a 300+ room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests. 

Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: 

• Vision, Dental, and Medical Insurance for regular full-time employees 
• Paid holiday and paid time off (Vacation and Personal) 
• Free Season Pass for employees and qualified dependents 
• Roth 401(k) and 401(k) Retirement Savings Plan 
• Discounts for rooms at The Hotel Alyeska and affiliate hotels 

• Discounts in Resort restaurants, shops, and Nordic Spa 

Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift. 

Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Physical demands: Ability to lift up-to 50 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time. 

• Work Environment: The noise in this work environment is usually moderate. Physical terrain in the work environment can be uneven with poor traction; there is ice and snow outside, and wet floors indoors. This role occasionally involves extended hours, nights, and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.