Room Service Server

Room Service Server

Oversees and performs room service functions in hotel.

Main Duties:

• Executes day-to-day operations of Room Service.
• May complete daily report.
• Responsible for helping to accomplish revenue, labor and operating expense budget goals.
• Ensures and maintains Resort standards of food quality, presentation, and service.
• Ensures compliance with health and safety regulations and other statutory requirements.
• Complies with guest check procedures, cash handling, and accounting procedures.
• Researches and resolves guest complaints.
• Maintains communication with other departments on occupancy levels, banquets, guest functions, housekeeping, maintenance, laundry, uniforms, and other matters as needed.
• Maintains par levels of dry goods, china, linen, and silverware.
• Ensures all Room Service staff adheres and Resort customer service standards.
• Delivers and removes meals, and beverages.
• Assists Room Service and restaurant staff when needed.
• Assists with club lounge
• Other duties as assigned.

Why Alyeska?

Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.

Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.

Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

• Vision, Dental, and Medical Insurance for regular full-time employees
  • Paid holiday and paid time off (Vacation and Personal)
  • Free Season Pass for employees and qualified dependents
  • Roth 401(k) and 401(k) Retirement Savings Plan
  • Discounts for rooms at The Hotel Alyeska and affiliate hotels
  • Discounts in Resort restaurants, shops, and Nordic Spa

Essential skills and experience:  High school diploma or general education degree (GED); and minimum of two years related work experience and/or training; or equivalent combination of education and experience.   Prior supervisory experience is strongly preferred. Strong organizational skills as a team leader, with excellent verbal/written communication and interpersonal skills are required.

Certificates, Licenses, Registrations:  Must have or be able to obtain within the introductory period, the following:  TAPS card and Food Handlers Card.

Other Skills and Abilities: Must be at least 21 years of age.  Work weekends & holidays on a flexible schedule.  Accurate cash handling.

Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands:  While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.  The employee frequently is required to stoop, kneel, or crouch.  The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, and peripheral vision. Employee may be required to pass a functional capacity test developed for this job.

• Work Environment:  the noise in this work environment is usually moderate.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.