Mountain Learning Center Desk Supervisor Winter 2022-2023


Ski School
Anchorage, Alaska

Posted On: September 09, 2022
Last Day to Apply: October 31, 2022

Mountain Learning Center Desk Supervisor:

The Mountain Learning Center (MLC) Desk Supervisor oversees the MLC desk staff in addition to selling and assisting guest with ski and snowboard lesson products and special program registration.

THIS JOB IS LOCATED IN GIRDWOOD, ALASKA. 

Main Duties:

  • Oversee the operations of the MLC office in the absence of the supervisor.
  • See to the needs and complaints of customers at the MLC office.
  • Assist in selling MLC lessons, lift tickets, rentals & special programs to the public.
  • Reconcile cash and charges with written report at the end of each shift.
  • Retain up-to-date mountain information such as mountain conditions and events at the Resort and respond to general inquiries.
  • Train the new MLC clerk staff.
  • Other duties as assigned.

Why Alyeska?

Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.

Offering year-round and seasonal opportunities working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent. 

Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

  • Commuter's allowance
  • Vision, Dental, and Medical Insurance for regular full-time employees
  • Paid holiday and paid time off (Vacation and Personal)
  • Free Season Pass for employees and qualified dependents
  • Roth 401(k) and 401(k) Retirement Savings Plan
  • Discounts for rooms at The Hotel Alyeska and affiliate hotels
  • Discounts in Resort restaurants, shops, and fitness center/pool 

Experience the Alyeska Resort here:  https://vimeo.com/546215049

Skills/Requirements:

  • Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employees performance, grooming, training, and policy adherence.
  • Accurate cash handling experience including operating a cash register required.
  • Great customer service skills, interpersonal skills, and verbal/written communication skills.
  • Ability to work well under pressure.
  • Must be able to speak and understand English.
  • Ability to work independently
  • Flexibility to accommodate work schedule, including weekends, evenings, and holidays.
  • Ability to sit or stand for extended periods of time, lift up to 25 lbs.

  • Physical demands and work environment:  Lifting heavy objects (no more than 25 pounds), bending, twisting and shoveling may be required.  You will be required to stand and walk safely on uneven terrain.  Employee may be required to pass a functional capacity test developed for this job.
  • Work Environment: While performing the duties of this job, the noise in this work environment is usually moderate.  Physical terrain in the work environment can be uneven with poor traction; there is ice and snow outside and wet floors in doors.  Outside temperatures can be extremely cold and wet.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

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