Retail Administrator

Alyeska Resort is seeking a detail oriented and customer service centric professional to coordinate and direct inventory movement and administrative support functions for the retail department as well as participate in management of retail stores to ensure operations and front line sales clerks are supported in serving our guests. This position will function as part of the retail management team and as such will provide secondary shop coverage in all locations including lunch break relief for clerks on a daily basis.  This position will be expected to take ownership of retail administration work areas to maintain organization and order within the office and warehouse spaces. 

Role qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

Position responsibilities:

• Answer phones and perform general office and clerical duties.

• Process and maintain purchase orders, invoices, check requests and related records for the retail department.
• Maintain department database, physical files and archives while maintaining confidentiality. 
• Create new products within existing database and ensure all data is consistent and error free
• Review paperwork for all required information and signatures.
• Manages daily administrative operations of the department including establishing work priorities and assist in resolving problems related to the day-to-day operations of the department.
• Responsible for helping with inventory control.
• Ability to work in all shops including obtaining an Alaska state TAPS card as required.
• Work weekends and holidays
• Complete tasks as assigned with minimal supervision

Essential skills and experience:

• Interest in retail products, operations, and the activities related to our shop focuses
• Proficiency in MS Office and advanced knowledge of Excel is required.
• Inventory/Point of Sale software experience preferred. 
• Bachelor’s degree and/or 2 years related experience or training preferred.
• Knowledge of office merchandise, equipment, ordering and inventory control.
• Ability to analyze, establish and maintain efficient office work flow and administrative processes.
• Ability to communicate effectively, both orally and written.
• Ability to gather data, compile information and prepare reports.
• Must be customer-service oriented and be a self starter.

Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift. 

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Physical demands: This position primarily involves standard office work, including sitting for extended periods, using a computer, and performing tasks such as typing, writing, and phone communication. Capable of occasional lifting, up to 25 pounds, as well as tasks involving bending, stooping, walking, and standing for extended periods.
• Work Environment: This role occasionally involves extended hours and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.