Front Operations Supervisor
As the Front Operations Supervisor at Alyeska Resort, you will play a pivotal role in elevating the guest experience. You will be responsible for the leadership, supervision, and successful operation of the Front Desk & Concierge departments. This full-time leadership opportunity is based out of the Alyeska Resort in Girdwood, Alaska, and offers an excellent compensation and benefits package.
Why Alyeska?
Alyeska Resort is a 300+ room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
Paid holiday and paid time off (Vacation and Personal)
Free Season Pass for employees and qualified dependents
Roth 401(k) and 401(k) Retirement Savings Plan
Discounts for rooms at The Hotel Alyeska and affiliate hotels
Discounts in Resort restaurants, shops, and Nordic Spa
Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift.
Position responsibilities:

Oversee and manage front desk operations, ensuring smooth check-ins, check-outs, and guest inquiries.
Coordinate and schedule front desk staff to ensure adequate coverage during peak and off-peak hours.
Provide exceptional customer service by addressing guest concerns, resolving issues, and ensuring guest satisfaction. Respond to weekly survey comments, with accurate information and with a positive attitude to ensure guest satisfaction. 
Train and onboard new front desk staff, ensuring they understand policies, procedures, and guest service standards.
Supervise the appropriate selection of rooms, based on guest needs, code keys, and instructions as per the Front Desk Manager.
Collaborate with other departments to ensure seamless communication and efficient guest services.
Ensure quality group experience through effective coordination with Sales department.
Handle financial transactions, including cash handling, credit card processing, and billing inquiries.
Maintain a clean and organized front desk area, adhering to the highest standards of professionalism.
Monitor and maintain inventory of guest supplies, brochures, and promotional materials.
Assist in the creation and implementation of guest service protocols and standard operating procedures.
Ensure compliance with standard operating procedures and departmental policies and liaise with other managers as appropriate.
Address and resolve any technical issues related to the front desk software and equipment.
Develop clear understanding of Front Operations, including Night Audit, Bell Desk, Guest Services, Recreation, and Reservations; and assist in these areas as needed.
Act as a Front Desk Agent when short staffed, during times of reduced labor demands.
Maintain knowledge and ability to train staff on safety and compliance matters, including Department OSHA regulations; Safety Data Sheets (SDS), Emergency Action Plans (EAP), and Injury and Illness Prevention Program.
Essential skills and experience: 

Previous experience in a front desk or guest service role within the hospitality industry.
Strong leadership and supervisory skills with the ability to motivate and guide a team.
Exceptional customer service skills and the ability to handle guest inquiries and concerns tactfully and professionally.
Excellent communication skills, both verbal and written, for effective interaction with guests, staff, and management.
Proficiency in hotel management software and reservation systems, preferred.
Problem-solving aptitude to quickly address issues and find suitable solutions.
Detail-oriented mindset to ensure accuracy in guest information, bookings, and billing.
Flexibility to work varied hours, including evenings, weekends, and holidays as needed.
Ability to handle fast-paced and high-pressure situations with a calm and composed demeanor.
Knowledge of local attractions, activities, and services to assist guests with inquiries.
Understanding of financial procedures related to guest transactions and billing.
Knowledge of Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  Ability to lift up to 25 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time.

Work Environment:  This role occasionally involves extended hours and weekends to accommodate peak business periods and deadlines. Operating within a dynamic, guest-centric setting, you will interact frequently with staff, guests, and stakeholders. 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Pastry Cook 1
Main Duties:

Prepares, scales, mixes and cooks recipes as prescribed by the Pastry Chef
Participate in assigned product preparation in accordance with standards of quality, quantity control, taste and presentation; read, measure, and execute recipes to produce a multitude of sweet and savory items. Take action to correct any irregularities
Respond to incoming orders in a timely fashion; effectively communicate with management and other team members in order to fulfill orders or address any needs/concerns requested by other outlets or guests
Properly label and date all products to ensure safekeeping and sanitation; maintain clean working environment to comply with set standards of hygiene and to avoid accidents
Ensure quality, consistency and cleanliness of kitchen operation
Ensure kitchen equipment is clean and in proper working condition
Requisition supplies and food items within assigned work area; make certain all requisitions are processed properly and placed in designated areas
Assist in conducting inventory on a regular basis to ensure proper par levels
Check refrigerators to prevent contamination and waste; ensure all products are rotated on a first-in, first-out philosophy
Ability to organize daily workload
Assist the Executive Pastry Chef, other Pastry Chefs, Bakers, and Helpers as needed in execution of production
Creativity and artistic flair a plus
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
Paid holiday and paid time off (Vacation and Personal)
Free Season Pass for employees and qualified dependents
Roth 401(k) and 401(k) Retirement Savings Plan
Discounts for rooms at The Hotel Alyeska and affiliate hotels
Discounts in Resort restaurants, shops, and Nordic Spa
Role qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

High School degree or equivalent; or four years related experience and/or training; or equivalent combination of education and experience. Culinary apprenticeship or other formal training preferred.
Ability to use scales, mixers and other small wares. Working knowledge of weights, measures and various baking and preparation techniques.
Ability to read and interpret documents such as menus, recipes, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively to customers and employees of organization
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; and taste or smell.  Must have manual dexterity/grasp of hand to use kitchen equipment.  The employee frequently is required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds with a hand truck.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Employee may be required to pass a functional capacity test developed for this job.
Work Environment:  While performing the duties of this job, the employee is frequently exposed to cold/heat, wet and/or humid conditions and fumes or airborne particles.  The employee is occasionally exposed to moving mechanical parts.  The noise level in the work environment is usually loud. 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Job Summary:
We are seeking a dynamic and talented Food and Beverage Administrator to join our prestigious resort, which boasts multiple outlets offering exceptional dining experiences. As a Food and Beverage Administrator, you will play a pivotal role in supporting our food and beverage operations by efficiently managing administrative tasks and providing exceptional customer service. Your organizational skills, attention to detail, and passion for the hospitality industry will contribute to the smooth operation and success of our diverse culinary offerings.
Responsibilities:
 1. Administrative Excellence:

Assist with the development and implementation of efficient administrative procedures, ensuring smooth operations across all food and beverage outlets.
Maintain accurate and up-to-date records, including inventory, purchasing, and financial data, utilizing relevant software and systems.
Coordinate and schedule meetings, appointments, and reservations, ensuring effective communication among team members.
Prepare and distribute reports, memos, and correspondence, ensuring timely and accurate delivery.
Handle incoming inquiries, complaints, and requests, providing prompt and professional resolutions.
2. Financial Management:

Support the Finance department in monitoring budgets, tracking expenses, and reconciling financial records related to food and beverage operations.
Collaborate with the purchasing team to ensure timely and accurate ordering of supplies, maintaining optimal inventory levels and cost control.
Assist in analyzing financial data to identify areas for improvement and cost-saving opportunities.
Assist in generating financial reports and forecasts, contributing to strategic decision-making processes.
3. Communication and Collaboration:

Foster effective communication and collaboration among food and beverage staff, managers, and other departments within the resort.
Provide support to outlet managers by organizing and distributing necessary documentation, including menus, special event information, and staff schedules.
Coordinate and facilitate training programs, ensuring staff members are up-to-date with industry trends, standards, and best practices.
Act as a liaison between food and beverage outlets and other departments, fostering a positive and cohesive working environment.
4. Customer Service Excellence:

Assist in maintaining high standards of customer service across all food and beverage outlets, ensuring a memorable and positive guest experience.
Handle guest feedback, inquiries, and concerns in a professional and timely manner, collaborating with outlet managers and staff to provide appropriate resolutions.
Monitor guest satisfaction metrics and collaborate with the Guest Relations team to address any areas of improvement.
Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
Proven experience in a similar administrative role within the food and beverage industry, preferably within a resort or high-volume hospitality environment.
Proficient in using industry-standard software applications for administrative tasks, such as Microsoft Office Suite, inventory management systems, and point-of-sale (POS) systems.
Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Strong analytical and problem-solving abilities, with an attention to detail.
Exceptional written and verbal communication skills, with a customer-oriented approach.
Ability to work collaboratively and foster positive relationships with diverse teams and stakeholders.
Knowledge of current industry trends, best practices, and regulations related to food and beverage operations.

Restaurant Manager
 
Directly supervises wait staff, bussers, and host/hostess in restaurant.  Carries out supervisory responsibilities in accordance with the Resort's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Main Duties:

Estimates and orders liquors, wines, or other beverages, and supplies
Inspects establishment and observes workers and patrons to ensure compliance with occupational, health, and safety standards and local liquor regulations
Complete daily reports, assist in preparing departmental budget
Responsible for accomplishing revenue, labor and operating expense budget goals
Ensure and maintain standards of food quality and presentation
Posses knowledge of food production and service
Process Ultipro time reports
Ensure staff complies with guest check procedures, cash handling and accounting procedures
Research and resolve guest complaints
Maintain communication between other departments on items such as occupancy levels, banquets and special functions, housekeeping and maintenance, and laundry and uniforms
Set and maintain par levels of dry goods, china, linen, wines and spirits
Ensure adherence to all Resort customer service standards
Other duties as assigned
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
 
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
 
Skills/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. A.) from four-year college, university, or degree from culinary institute; or one to two years related experience and/or training; or equivalent combination of education and experience 
Five years’ experience in Food & Beverage management with a strong knowledge of restaurant operation preferred
Prior experience in a fine dining server position 
Good working knowledge of wines and high-end spirits
Work weekends & holidays on a flexible schedule
Must be at least 21 years of age
Work with minimal supervision 
Accurate cash handling
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations 
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to work with mathematical concepts such as probability and statistical inference
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Must have or be able to obtain within the introductory period a TAPS card and Food Handlers Card
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Facilities Manager 
Responsible for the managing the maintenance of equipment, machinery, buildings and other facilities. Performs highly diversified duties to install, troubleshoot, repair and maintain facility equipment according to safety, predictive and productive maintenance systems. Schedule and supervise a crew of Maintenance Technicians.  Manage a progressive Preventative Maintenance program for the varied facilities at Alyeska Resort. 
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
Main Duties:

Supervise workers engaged in painting and performing structural repairs to masonry, woodwork, HVAC, plumbing and furnishings of buildings.
Continue to work with Director to implement and improve the Preventative Maintenance program. 
Provide emergency/unscheduled repairs of equipment as well as maintenance repairs of equipment.
Perform simple machinist duties and responsibilities.
Perform a variety of plumbing maintenance and carpentry functions.
Use a variety of hand and power tools, electric meters and material handling equipment in performing job duties.
Detect faulty operations, defective material and report those and unusual situations to proper supervision.
Requisition tools, equipment, and supplies as directed.
Communicate company policies to workers and enforce safety regulations.
Suggest changes in working conditions and use of equipment to increase efficiency of work crew.
Analyze and resolve work problems, or assist workers in solving work problems.
Assist in the initiation of or suggest plans to motivate workers to achieve work goals.
Confer with other supervisors to coordinate activities of individual departments.
Assist in performing activities of workers supervised when needed.
Other duties as assigned.
Supervisory Responsibilities:  Directly leads employees in the Facilities Department on the PM shift.  Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; assisting the manager in planning, assigning, work.
Skills/Requirements: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate degree in Engineering or related field, or
Minimum of 2 years’ experience and/or training, or
Equivalent combination of education and experience
Minimum 2 years’ hospitality industry experience required
Previous experience in large building maintenance and/or trade licenses preferred
HVAC experience preferred
Plumbing and boiler tech experience required
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Employee may be required to pass a functional capacity test developed for this job.
Work Environment:  the noise in this work environment is usually moderate.
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Accounts Receivable Clerk 
Compiles data, processes invoices and bills by performing the duties below. 
Primary Responsibilities:

Process wholesale and group tour invoices.  
Copy, mail and maintain invoice documents and files.  
Read computer files or gather records such as purchase orders, sales tickets, and charge slips, to compile needed data.  
Enter information into the computer and compute amounts due.  
Posts transactions to accounting records such as ledger, or computer files.  
Monitor and maintain all accounts receivable accounts, including permanent and city ledger folios, review package folio for room revenue discrepancies.  
Investigate and respond to all correspondence and inquiries regarding charges to customer accounts. May attend weekly and special preconference meeting to coordinate with other departments (marketing, banquets, etc.) for special billing requirements.  
Assist front office and other departments with special billing problems.  
Post all accounts receivable and miscellaneous payments.   
Monitor trade-out accounts. Assist Opera and RTP (point of sale) users with posting and closing problems.  
Assist all departments with set-up of A/R accounts for special events, banquets, conferences, tour groups, wholesale tour groups and individual hotel packages.  
Evaluate and attempt to collect overdue accounts.  
Performs other duties as assigned. 
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
Paid holiday and paid time off (Vacation and Personal)
Free Season Pass for employees and qualified dependents
Roth 401(k) and 401(k) Retirement Savings Plan
Discounts for rooms at The Hotel Alyeska and affiliate hotels
Discounts in Resort restaurants, shops, and fitness center/pool
Role qualifications:  To perform this job successfully, an individual must be able to perform the items listed below at a satisfactory level . The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  An individual must have a working knowledge of MS Office (Excel, Outlook and Word).  Individual must be able to work accurately with numbers and records.  Experience with hotel PMS systems preferred, especially Oracle/Opera.
Essential skills and experience:

One year certificate from college or technical school; or three to six months related accounting experience and/or training; or equivalent combination of education and experience. 
Knowledge of accounting principles preferred. 
Billing experience strongly preferred. 
Write concise reports and business correspondence. 
Effectively present information and respond to questions from other staff, managers, clients, and customers. 
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and volume. 
Ability to collect data then define problems, establish facts and draw valid conclusions for hotel management. 
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands:  While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to use hands to finger, handle, or feel and talk or hear.  The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Employee may be required to pass a functional capacity test developed for this job. 
Work Environment:  The noise level in the work environment is usually moderate. 
 This is a seasonal role and will conclude at the end of summer.
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.
 

Front Desk Manager  
As the Front Desk Manager at Alyeska Resort, you will lead and oversee the Front Desk, Night Audit, and Concierge, ensuring exceptional guest service. Your role involves maintaining professionalism, organizational excellence, and influential leadership, emphasizing interpersonal skills, technical knowledge, and strategic thinking.  
Position Responsibilities  

Supervise Front Desk Team and oversee scheduling and training Front Operations staff with supervisors, emphasizing guest relations skills to ensure exceptional service delivery.  
Establish and enforce compliance with Standard Operating Procedures (SOPs) and departmental policies while liaising with other managers as necessary to maintain consistency.  
Responsively address guest inquiries and complaints, including weekly survey comments, providing accurate information and maintaining a positive attitude to enhance guest satisfaction. Resolve guest issues professionally and tactfully.  
Oversee the daily registration and checkout process, ensuring efficiency and accuracy.  
Support Front Desk Supervisors in handling VIP and special reservations, ensuring guests are checked in, greeted appropriately, and checked out seamlessly.  
Provide feedback and evaluate progress of Front Desk, Night Audit & Concierge team members 
Collaborate with the Front Desk Supervisors and Guest Experience Manager to deliver VIP experiences and promptly respond to guest requests.  
Make room selections based on guest preferences and needs, following instructions provided by the Director of Rooms.  
Supervise cash handling procedures, working closely with the accounting department to ensure adherence to financial policies.  
Instruct Front Desk staff on the Emergency Procedures Manual, prioritize guest safety, and coordinate with Security and other relevant departments to manage emergency situations effectively. Maintain the emergency procedures manual.  
Monitor and ensure that Resort job standards are met and that special programs are successfully implemented.  
Oversee the onboarding and performance of new Guest Services vendors while maintaining relationships with existing ones.  
Collect and manage all data related to covered gratuities, preparing information and reports for Accounts Receivable (A/R) and Payroll departments.  
Execute the vision and directives set by the Director of Rooms, communicating this direction to Front Operations staff, including Night Audit, Bell Desk, Guest Services, Recreation, and Reservations teams. Provide assistance in these areas as needed.  
Develop a comprehensive understanding of the Girdwood Valley and Resort activities to better assist guests and staff.  
Handle administrative paperwork, process timecards, and manage labor and staffing costs efficiently. 
Other duties as assigned.  
Essential Skills and Experience   

Previous Front Office experience in Full Service Hotels, or comparable Hospitality Operations experience required.  
Minimum 2 years of hotel experience  
Supervisory experience a must  
Ability to manage tasks independently with attention to detail and focus on customer service  
Ability to take initiative and solve problems  
Leadership with the ability to remain calm under pressure.  
Strong interpersonal skills and ability to build and maintain relationships with Reservations, People and Culture, Sales, Accounting, Event Management and Front Desk teams to ensure smooth operation of the department  
Understanding of P&L statement   
Knowledge of Microsoft Excel, Microsoft Word, and Microsoft PowerPoint  
Knowledge of Front Office Systems (e.g. Opera) preferred  
Business or Hospitality Degree preferred  
This is a salary position but must have the ability to work evenings and weekends where required  
Why Alyeska?   
Alyeska Resort is a 300+ room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests.   
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:   

Vision, Dental, and Medical Insurance for regular full-time employees   
Paid holiday and paid time off (Vacation and Personal)   
Free Season Pass for employees and qualified dependents   
Roth 401(k) and 401(k) Retirement Savings Plan   
Discounts for rooms at The Hotel Alyeska and affiliate hotels   
Discounts in Resort restaurants, shops, and Nordic Spa   
Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift.   
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

Physical demands: Ability to lift up-to 25 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time.   
Work Environment: This role occasionally involves extended hours, nights, and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders.  
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.  

Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Attendant. This opportunity is located in beautiful Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Achieving Excellence
As a Nordic Spa Attendant, you are expected to exceed guest expectations by creating “picture perfect” guest experiences. You will achieve excellence by cleaning and maintaining the facility throughout your shift in addition to operating the pools, saunas, steams rooms, pool deck and outdoor areas for safe guest use.

Tasks & Responsibilites

Anticipate guests' needs and answer guest questions. Be ready to assist with guest needs throughout the day. 
Ensure locker room amenities are in place and stocked (towels, robes, sandals, soaps, tissue, paper towels, cotton, styling products, brushes etc). 
Delivering "picture perfect" spa public areas within agreed timelines requires hard work and attention to detail; ensuring locker rooms are stocked and pristine, garbage receptables less than half full and outdoor stations are always guest ready and free of debris, trash and used towels. 
Ensure towel station is fully stocked and prepared for the day.  This includes collecting laundry carts of clean linen, towels and robes.  Distribute to appropriate locations. 
Develop a detailed knowledge of all Spa operations, procedures, chemicals and expectations. 
Deep cleans all facilities and equipment on a daily basis. 
Education & Experience

Previous Spa or Hospitality experience preferred.
First Aid Certificates (Including CPR) preferred.                                           
Excellent guest service, communication and organizational skills.                
Able to lift, move, and handle cleaning chemicals responsibly.
Passion for people & wellness.                                                                                                             
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders.  This role will spend a considerable amount of time working outdoors in the fresh mountain air and weather. 
Physical Demands  
The employee is regularly required to be on their feet, reaching with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job.
Work Environment
The noise level in this work environment is usually moderate.
About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand-new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.

Simple. Inclusive. Natural. Social
We are hiring for the role of Two Trees Bistro Food and Beverage Attendant. This opportunity is located in beautiful Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
Achieving Excellence
As a Food & Beverage Attendant, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Key Focuses
✓Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest requests and complaints.
✓Ensures the restaurant, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
✓Understands that effective and cohesive communication between departments is vital to the operation.
✓Welcomes and seats guests entering the restaurant in a prompt and courteous manner.
✓Creates and maintains the flow of guests into the restaurant to ensure our culinary team and servers can deliver exceptional service.
✓Maintains an organized reservation system and keeps track of table availability and wait times.
✓Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
✓Maintains accuracy and attention to detail when taking and delivering guest orders.
✓Adheres to all regulations governing the service of food and alcohol.
✓Protects self, co-workers, and guests against safety hazards; reports immediately to the supervisor on duty.

✓Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellenceand upholding the highest standards in product and service.
✓Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in themanner you commit to doing it.
✓Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, andgratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
✓ Previous experience as a host or in a food & beverage position is an asset.
✓ ProServe certification is an asset but not required. 
Working Conditions 
This position may work day, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
 

Simple. Inclusive. Natural. Social.
We are hiring for the role of Spa Facilities Attendant. This opportunity is located in Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Achieving Excellence
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as Spa Facilities Attendant is critical to delivering on this promise. As Spa Facilities Attendant, you are expected to exceed guest expectations by creating “picture perfect” guest experiences. You will achieve excellence by cleaning and maintaining the facility throughout your shift in addition to operating the pools, saunas, steams rooms, pool deck and outdoor areas for safe guest use. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Qualifications

Spends most of each shift in operations delivering quality 1st impressions on the grounds, pool decks; and in outbuildings, and public areas
Maintains a safe and clean pool deck; by organizing and picking up furniture, towels, robes, and debris. By maintaining washing schedule (see checklist)
Completes washing schedules assigned or outlined in daily checklists (see checklist)
Taking and testing water samples to monitor pool water chemistry and making adjustments to maintain the quality standards
Checks that pool filtration system is in good working condition at prescribed times throughout shift (see daily schedule/checklist)
Prevents minor maintenance issues from becoming major issues by promptly addressing all assigned maintenance work orders
Reports/logs all maintenance issues immediately that are beyond the skill set of the employee to fix on their own
Cleaning, clearing, and maintaining all outdoor walkways, pathways, and green spaces
Assigned tasks are completed in a manner that does not usually require follow up; both in terms of timeliness and quality
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal
Contributes to a collaborative workplace; supporting the Spa value of community, common goals and acceptance
Work Perks

PTO – Paid/Holiday Time Off
Commuter’s Allowance
Personal Days
Referral Bonuses
Medical & Dental Health Plan
Discounts on Retail Products and Spa Services
Education & Experience

Previous Spa or Hotel maintenance experience preferred
WHIMIS, First Aid (including CPR)
Able to lift, move, and handle pool chemicals responsibly
Good judgment around safety and guest experience
Comfortable with technology and open to new learning
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests, and other stakeholders. Working outdoors in a variety of Mountain weather conditions, with average temperature ranges of -22 F to +86 F.
Physical Demands
The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training, and policy adherence. Employee may be required to pass a functional capacity test developed for this job.
Work Environment
The noise level in this work environment is usually moderate.
About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal Forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.

Hiking and Biking, Slope Maintenance Trail Crew 
 
Main Duties: 

Assists in the design, construction, and maintenance of all the hiking and biking trails on resort property. 
Ensures that all trails are maintained per Hiking & Biking supervisor and Mountain Managements instructions.  
Build and or maintain wood features 
Maintain erosion control on trails and mountain roads 
Prepare ski trails for winter operation, which includes but not limited to  
Cutting and removal of brush 
Mountain infrastructure repair 
Tree thinning 
Must work well with all other resort departments. Must be respectful of all guests and employees of Alyeska Resort. 
Other duties as assigned 
 
Why Alyeska? 
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. 
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent. 
 
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: 

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents 
• Roth 401(k) and 401(k) Retirement Savings Plan 
• Discounts for rooms at The Hotel Alyeska and affiliate hotels 
• Discounts in Resort restaurants, shops, and fitness center/pool 
 
Skills/Requirements:  To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Advanced to expert level mountain biker 
High school education or equivalent 
Must possess a valid Driver’s License 
Ability to operate ATV and pickup truck on mountain roads.  
Ability to use various hand tools. Pulaski, pick, shovel, rake, handsaw, hammer etc… 
Ability to run small gas/pneumatic/electric powered tools. Chainsaw, brush cutter, compactor, power wheelbarrow, rotor-hammer etc 
Ability to work outside in all weather conditions 
 
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 

Physical demands:  While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move more than 100 pounds.  The employee must be able to operate hand and foot controls on vehicles.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee may be required to pass a functional capacity test developed for this job. 
 

Work Environment:  While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is frequently exposed to fumes or airborne particles, outside weather conditions, and risk of electrical shock.  The employee is occasionally exposed to toxic or caustic chemicals.  The noise level in the work environment can be loud.  Physical terrain in the work environment can be uneven with poor traction; there is ice and snow outside, and wet floors indoors. 
 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available. 
 

Hiking and Biking, Slope Maintenance, Trail Crew Operator 
 
Main Duties: 

Assists in the design, construction, and maintenance of all the hiking and biking trails on resort property. 
Ensures that all trails are maintained per Hiking & Biking supervisor and Mountain Managements instructions.  
Build and or maintain wood features 
Maintain erosion control on trails and mountain roads 
Prepare ski trails for winter operation, which includes but not limited to  
Cutting and removal of brush 
Mountain infrastructure repair 
Tree thinning 
Must work well with all other resort departments. Must be respectful of all guests and employees of Alyeska Resort. 
Operate heavy equipment which includes but not limited to  
Excavator, Loader, Skid Steer, Bulldozer, Snowcat 
Perform all pre checks on equipment to be used 
Other duties as assigned 
 
Why Alyeska? 
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. 
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent. 
 
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: 

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents 
• Roth 401(k) and 401(k) Retirement Savings Plan 
• Discounts for rooms at The Hotel Alyeska and affiliate hotels 
• Discounts in Resort restaurants, shops, and fitness center/pool 
 
Skills/Requirements:  To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Advanced to expert level mountain biker 
High school education or equivalent 
Must possess a valid Driver’s License 
Ability to operate ATV and pickup truck on mountain roads.  
Ability to use various hand tools. Pulaski, pick, shovel, rake, handsaw, hammer etc… 
Ability to run small gas/pneumatic/electric powered tools. Chainsaw, brush cutter, compactor, power wheelbarrow, rotor-hammer etc 
Ability to work outside in all weather conditions 
Must submit to and pass a DOT physical at employer’s expense. 
Position is subject to FTA pre-employment and random drug and alcohol testing.   
 
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 

Physical demands:  While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move more than 100 pounds.  The employee must be able to operate hand and foot controls on vehicles.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee may be required to pass a functional capacity test developed for this job. 
 

Work Environment:  While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is frequently exposed to fumes or airborne particles, outside weather conditions, and risk of electrical shock.  The employee is occasionally exposed to toxic or caustic chemicals.  The noise level in the work environment can be loud.  Physical terrain in the work environment can be uneven with poor traction; there is ice and snow outside, and wet floors indoors. 
 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available. 
 

As the Sales & Event Manager for Alyeska Resort, you will be the key contact for clients booking short-term meetings within 60 days or with 30 rooms or less. You will be responsible for responding to inquiries within 2 hours of receipt or request and taking the booking through to its completion. You will process all details of an event, including but not limited to building room blocks, establishing a form of payment, and timely and thorough follow-up with the client upon completion of the event to build customer loyalty and secure future business with Alyeska Resort
 Job Duties

Collaborate with the Director of Events & Partnerships and Director of Sales, Resorts to create strategies and tactics to increase catering and guestroom revenue in need times.
Yield guestroom rates, meeting space, and catering revenue to optimize hotel revenues.
Achieve a target of 50% conversion ratio on all incoming inquiries.
Exceed all booking targets and revenue goals.
Accuracy of information input into Opera S&C will ensure detailed follow up notes and traces for further client contact through e-marketing, calls, and hotel events.
Connect with clients through conversation and active listening, you must be able to understand, act on, and follow-up on requests made by customers. Once the function is complete, a follow up call to ensure client satisfaction and request for future business is critical.
Conduit and Liaison working on behalf of the customer to ensure all needs are met by communicating to the operations team the details of the event and room block, also working with accounting to ensure all appropriate billing and credit details are accommodated.
Actively seek feedback on your performance from the Director of Events & Partnerships and Director of Sales, Resorts; your Manager will be able to provide you with the coaching and mentoring you need to be successful and progress your career.
Act with resiliency and look inwardly for solutions when under stress; displaying a positive can-do attitude at all times.
Contribute as an engaged leader by participation in meetings, community gatherings, special events, social committees, and surveys throughout the year.
Be empowered to develop and maintain positive working relationships and communication with all Stakeholders; supporting the organization to reach its goals.
Celebrate successes and publicly recognize the contributions of team members.
Behave in a manner that is aligned with the Organization’s Core Values, understanding that you, as a team member, are held to a high standard by all stakeholders.
Other duties as assigned.
Essential Skills and Experience 

Bachelor's degree in business administration, Marketing, Hospitality, Tourism or equivalent; MBA a plus.
2 years’ experience in event management, food and beverage, sales and marketing, or related professional area and preferably in Hotel/Resort industry or related business; ski industry experience preferred
Advanced computer proficiency, including Microsoft Office Programs; experience with OEPRA a plus.
Strong understanding of sales with an ability to plan and execute events with attention to detail.
Ability to multi-task and handle multiple priorities effectively.
Excellent presentation and communication skills.
Ability to maintain knowledge of policies and market trends of the Resort and travel industry.
 Why Alyeska? 
Alyeska Resort is a 300+ room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests. 
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: 

Vision, Dental, and Medical Insurance for regular full-time employees 
Paid holiday and paid time off (Vacation and Personal) 
Free Season Pass for employees and qualified dependents 
Roth 401(k) and 401(k) Retirement Savings Plan 
Discounts for rooms at The Hotel Alyeska and affiliate hotels 

Discounts in Resort restaurants, shops, and Nordic Spa 
Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift. 
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This positon will be based in a fast paced office environment. It will demand the ability to multi-task and keep organized with the main focus being on incoming calls. Booking room blocks of 45 rooms or less on peak, plus any catering requirements, will be the main priority.

Office Hours will be Monday to Friday approximately 8:30 am – 5 pm; this role occasionally involves extended hours and weekends to accommodate peak business periods and deadlines.
Attend any social function or meeting to meet with the convener and ensure a smooth event
Achieve group rooms and catering revenue targets as determined by the annual budget
Attend all Event Order and Resume Meetings.
 Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available. 

Steward / Dishwasher
Service quality lies at the core of Alyeska Resort's values, and our Steward team plays a pivotal role in upholding this commitment. We are currently seeking dedicated Stewards to join our culinary operations. As a Steward, you'll be an essential part of our kitchen brigade, ensuring that cleanliness and organization reign supreme. Your role is vital in maintaining a seamless and hygienic environment, allowing our culinary team to deliver exceptional dining experiences.
Position Responsibilities

Operate dishwashing equipment to clean and sanitize dishes, glassware, flatware, cookware, and kitchen utensils.
Maintain cleanliness and hygiene in the kitchen area by cleaning countertops, food preparation surfaces, stovetops, ovens, coolers, freezers, and kitchen equipment.
Remove stains from china and cutlery as required. Polish chafing dishes for banquets as needed. Pull, count, and polish china for banquet functions as requested by chefs.
Assist in receiving, storing, and organizing kitchen supplies, including cleaning and organizing loading dock, waste containers and all trash binds from food production and service areas.
Ensure all access and traffic areas are clear and clean. Ensure floors are properly mopped using hot water and cleaning solution.
Keep all equipment in the Steward’s area in good condition. Report any breakdowns in equipment to the kitchen chef/manager immediately.
Ensure dish machine is drained and filters are cleaned regularly, as needed.
Adhere to safety and sanitation guidelines and abide by Alyeska Resort policies in regard to accident and incident reporting procedures.
Collaborate closely with kitchen staff, chefs, servers, and other team members to maintain a smooth flow of operations.
Follow cleaning schedules and checklists to ensure that all areas of the kitchen are cleaned and maintained according to established standards.
Other duties as assigned.
Essential Skills and Experience

Previous experience working as a cleaner, dishwasher, or steward, preferred.
Understanding of the important of maintain hygiene and cleanliness standards in a kitchen or dining area.
Strong attention to detail and ability to maintain a high standard of cleanliness and hygiene.
Flexibility and adapt, ready to switch tasks as needed in a fast-paced environment.
Demonstrated ability to take initiative to keep work areas clean and stocked during shifts.
Efficient time management skills to complete tasks during busy periods, with a sense of urgency and commitment to excellence.
Reliable, dependable, and consistent in performing duties.
Basic communication skills to interact with kitchen and serving staff.
Why Alyeska? 
Alyeska Resort is a 300+ room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests. 
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: 

Vision, Dental, and Medical Insurance for regular full-time employees 
Paid holiday and paid time off (Vacation and Personal) 
Free Season Pass for employees and qualified dependents 
Roth 401(k) and 401(k) Retirement Savings Plan 
Discounts for rooms at The Hotel Alyeska and affiliate hotels 
Discounts in Resort restaurants, shops, and Nordic Spa 
Compensation: Wages starting at $18/hour.
Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift. 
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands: Ability to lift and carry loads of up to 25 pounds regularly, ensuring the proper handling of kitchen equipment and dishware. Frequent bending and stooping to reach lower storage areas and access dishwashing equipment. Pushing or pulling heavy equipment or carts when required to support kitchen operations. Extended periods of standing to fulfill dishwashing and kitchen support responsibilities.
Work Environment: The Steward/Dishwasher role may involve occasional extended hours, including nights and weekends, as needed to support the demands of peak business periods. Operating within a dynamic and fast-paced kitchen environment, you will work collaboratively with kitchen staff and maintain a high level of interaction with team members, ensuring the efficient flow of dishwashing and kitchen support activities.
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available. 

We are hiring for the role of Two Trees Bistro Cook. This opportunity is located in beautiful Girdwood, Alaska.
Join our team at Two Trees Bistro and be a part of a truly exceptional culinary experience inspired by the captivating wilderness of Alaska. As a member of the culinary team, you will play a vital role in creating a cozy and rejuvenating atmosphere for spa guests to refuel and unwind. We take pride in showcasing the talents of local artisans and offering a delightful selection of regional dishes.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Works Perks 


Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Tasks & Responsibilites

Participate in assigned food preparation in accordance with standards of quality, quantity control, taste and presentation; responding to incoming orders.
Preparing a variety of wholesome and delicious dishes inspired by our wellness menu, ensuring exceptional taste and presentation.
Collaborating with the Culinary Bistro Lead to develop seasonal menus, incorporating locally sourced and sustainable ingredients.
Checks refrigerators to prevent contamination and waste.
Coordinating kitchen activities during busy service hours, maintaining efficiency and excellence in execution.
Ensuring adherence to health and safety regulations, and maintaining a clean and organized kitchen workspace.
Assisting with inventory management, ordering, and receiving of ingredients to ensure a well-stocked kitchen.
Contributing to a positive team environment, fostering teamwork, and maintaining open communication with fellow kitchen staff.
Education & Experience

Proven experience as a Cook or Chef, preferably in a restaurant or spa setting.
Passion for cooking and an understanding of its principles, flavors, and techniques.
Strong culinary skills and a dedication to delivering outstanding taste, texture, and presentation.
Ability to work harmoniously in a fast-paced spa environment, preserving a sense of tranquillity and mindfulness.
Understanding of food safety standards and a commitment to maintaining a clean and organized kitchen.
Flexibility in work hours, including weekends and holidays, to accommodate our guests' needs.
Working Conditions
While performing the duties of this job, the employee is frequently exposed to cold/heat, wet and/or humid conditions and fumes or airborne particles.  The employee is occasionally exposed to moving mechanical parts.  
Physical Demands
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; and taste or smell.  Must have manual dexterity/grasp of hand to use kitchen equipment.  The employee frequently is required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds with a hand truck.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Employee may be required to pass a functional capacity test developed for this job.
Work Environment 
The noise level in the work environment is usually loud.
About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand-new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.

Simple. Inclusive. Natural. Social
We are hiring for the role of Two Trees Bistro Food and Beverage Attendant. This opportunity is located in beautiful Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
Achieving Excellence
As a Food & Beverage Attendant, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Key Focuses
✓Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest requests and complaints.
✓Ensures the restaurant, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
✓Understands that effective and cohesive communication between departments is vital to the operation.
✓Welcomes and seats guests entering the restaurant in a prompt and courteous manner.
✓Creates and maintains the flow of guests into the restaurant to ensure our culinary team and servers can deliver exceptional service.
✓Maintains an organized reservation system and keeps track of table availability and wait times.
✓Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
✓Maintains accuracy and attention to detail when taking and delivering guest orders.
✓Adheres to all regulations governing the service of food and alcohol.
✓Protects self, co-workers, and guests against safety hazards; reports immediately to the supervisor on duty.

✓Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellenceand upholding the highest standards in product and service.
✓Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in themanner you commit to doing it.
✓Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, andgratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
✓ Previous experience as a host or in a food & beverage position is an asset.
✓ ProServe certification is an asset but not required. 
Working Conditions 
This position may work day, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
 

Shuttle Bus Driver
Gearing up for the Summer. Looking for Full-time, Part-time, and Relief Drivers!
Main Duties:

Drives bus over an assigned routes.
Checks bus operating systems to ensure operating safety and for maintaining a good rapport with the passengers served.
Examines bus to insure its proper mechanical operation, including review of all safety features.
Reports any dangerous conditions that could jeopardize the safety of the passenger or other members of the public.
Collects bus fares and answers passengers' questions in a professional and congenial manner.
Maintains contact with the Operations Manager and reports current position and conditions affecting the operation of the route as required.
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
Skills/Requirements:

Must be age 21 or older with a valid Driver’s License and clean driving record. 
Must submit to and pass a DOT physical at employer’s expense.
Position is subject to FTA pre-employment and random drug and alcohol testing.  
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment:  While performing the duties of this job, the employee is regularly exposed to outside weather conditions.  The noise level in the work environment is usually moderate
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Groundskeeper 
Main Duties: 

Set up and assist in efficient parking at Daylodge parking lot 
Maintain necessary signage to facilitate smooth traffic flow in all areas at Alyeska Resort 
Mow and trim all lawns 
Cut and prune trees as directed 
Assist in maintenance of gardens 
Repair potholes on resort roadways and parking lots 
Set up and tear down tents as needed for events 
Maintain tools and equipment 
Planting 
Watering 
Weeding 
Pruning 
Fertilizing 
Maintain clean workspace 
Take responsibility for equipment and vehicles 
Clean up trash around buildings, roadways and parking lots 
Other tasks as directed 
Why Alyeska? 
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. 
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent. 
 
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: 

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents 
• Roth 401(k) and 401(k) Retirement Savings Plan 
• Discounts for rooms at The Hotel Alyeska and affiliate hotels 
• Discounts in Resort restaurants, shops, and fitness center/pool 
 
Skills/Requirements:  

Ability to operate small equipment and vehicles 
Must have valid driver’s license and ability to pass a D.O.T. physical 
Good communication and guest service skills are a must, as we interact frequently with our guests on the grounds 
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  

Physical demands: While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. Must be able to grasp, lift and/or carry tools, shovels, etc. The employee must frequently lift and/or move up to 50 pounds and push/pull up to 100 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee may be required to pass a functional capacity test developed for this job. 
Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.  The noise level in the work environment is usually loud. 
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available. 
 

Alyeska Resort is seeking a detail oriented and customer service centric professional to coordinate and direct inventory movement and administrative support functions for the retail department as well as participate in management of retail stores to ensure operations and front line sales clerks are supported in serving our guests. This position will function as part of the retail management team and as such will provide secondary shop coverage in all locations including lunch break relief for clerks on a daily basis.  This position will be expected to take ownership of retail administration work areas to maintain organization and order within the office and warehouse spaces. 
Role qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   
 
Position responsibilities:

Answer phones and perform general office and clerical duties.

Process and maintain purchase orders, invoices, check requests and related records for the retail department.
Maintain department database, physical files and archives while maintaining confidentiality. 
Create new products within existing database and ensure all data is consistent and error free
Review paperwork for all required information and signatures.
Manages daily administrative operations of the department including establishing work priorities and assist in resolving problems related to the day-to-day operations of the department.
Responsible for helping with inventory control.
Ability to work in all shops including obtaining an Alaska state TAPS card as required.
Work weekends and holidays
Complete tasks as assigned with minimal supervision
 
Essential skills and experience:

Interest in retail products, operations, and the activities related to our shop focuses
Proficiency in MS Office and advanced knowledge of Excel is required.
Inventory/Point of Sale software experience preferred. 
Bachelor’s degree and/or 2 years related experience or training preferred.
Knowledge of office merchandise, equipment, ordering and inventory control.
Ability to analyze, establish and maintain efficient office work flow and administrative processes.
Ability to communicate effectively, both orally and written.
Ability to gather data, compile information and prepare reports.
Must be customer-service oriented and be a self starter.
 
Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift. 
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands: This position primarily involves standard office work, including sitting for extended periods, using a computer, and performing tasks such as typing, writing, and phone communication. Capable of occasional lifting, up to 25 pounds, as well as tasks involving bending, stooping, walking, and standing for extended periods.
Work Environment: This role occasionally involves extended hours and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders.
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available. 

Security Officer
Maintains safe and secure environment for guests and employees by patrolling, monitoring premises and personnel. 
Main Duties:

Patrols buildings and property including; lobbies, corridors, and public rooms, examining doors, windows and gates to assure they are secure.  Also patrols grounds in company vehicle.
Maintains radio contact with supervisor during patrols
Interviews guests and employees, and questions persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, unsafe conditions, fires and accidents
Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked, and reports findings to appropriate department personnel
Ensures safety rules are posted and enforced across the Resort
Inspects premises for irregularities, such as signs of intrusion
Enforcing compliance such as parking, issuance of keys, access by guests and employees, and logging and safe keeping of lost & found articles left by visitors
Examines Fire Alarm systems for operational status and examines fire extinguishers and other safety equipment for serviceability. Reports irregularities and hazards to appropriate department personnel.
Responds to alarms and investigates disturbances, complaints, thefts, vandalisms, and accidents
Maintains accurate security log during shift 
Monitors employee entrance and security cameras
Warns or ejects troublemakers, or unauthorized persons, and cautions careless persons
Obtains assistance for accident victims and writes accident reports
Notifies management and staff of presence of persons with questionable reputations
Requests for and assists management and law enforcement officers in emergency situations
Escorts people/property to desired destination when monies, documents or safety of property or persons are a concern
Performs package, locker and desk searches as required
Conduct briefings to inform guests of resort activities, safety concerns and other information
Shuttle guests as needed
Attends meeting regarding events, activities, conferences and/or other resort/community activities
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
Skills/Requirements:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be at least 21 years of age and have valid US Driver’s License.
High school diploma or general education degree (GED); or one year of related experience and/or training; or equivalent combination of education and experience. 
Prior security training and experience in the bar/event industry preferred; or one to three years related experience and/or training; or equivalent combination of education and experience. 
Prior security training and experience in the hotel industry preferred.
Candidate must have CPR, First Aid and TAPs Certification within 90 days of employment.
Candidate must have knowledge of basic security and fire prevention procedures
Strong verbal and written communication skills, customer service experience, and observing situations and competent with decision making
Must be able to use FM radio and work with minimal supervision
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.