Nordic Spa Administrator
Alyeska Nordic Spa | Girdwood, Alaska

The Opportunity
Great guest experiences depend on a strong team behind the scenes. At the Alyeska Nordic Spa, our Administrator keeps information accurate, systems organized and important deadlines on track giving our operational leaders the support they need to focus on their people and our guests.
Reporting to the General Manager, you will support financial administration, daily revenue reconciliation, payroll coordination and day-to-day administrative needs. If you enjoy working with numbers, bringing order to busy days and following details through to completion, we would love to hear from you.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
What You’ll Do
Financial & Payroll Administration

Complete daily revenue audits and reconcile cash, credit card, point-of-sale and other transactions.
Investigate discrepancies and resolve or escalate them promptly.
Process invoices, expenses and supporting financial documentation accurately and on time.
Support payroll administration, including coordinating required information and employee changes with leaders and People & Culture.
Prepare financial and operational reports and support month-end accounting requirements.
Assist with expense tracking and budget monitoring, maintaining organized records for reporting and audits.
Operational Support

Provide responsive administrative support to the General Manager and department leaders.
Maintain accurate, accessible and current administrative records, files and systems.
Coordinate office supplies, purchasing, receiving and administrative inventory as required.
Track deadlines and follow up on outstanding information, approvals and documentation.
Anticipate administrative issues and help resolve them before they affect daily operations.
Identify practical ways to simplify processes, improve accuracy and reduce unnecessary costs.
Team Collaboration

Work closely with spa departments, People & Culture and Corporate support teams.
Handle guest, employee and business information with confidentiality and discretion.
Communicate clearly and help make administrative processes easy for employees and leaders to navigate.
Follow through on commitments, ensuring teams have the information and support they need.
What You Bring

Previous administrative experience, ideally in hospitality, wellness or another service-focused environment.
Strong financial aptitude, attention to detail and confidence working with numbers.
Excellent organizational skills and the ability to manage competing priorities and deadlines.
Clear, professional written and verbal communication.
Sound judgment when handling sensitive and confidential information.
Proficiency with Microsoft Office and a willingness to learn new technology.
Experience with point-of-sale, payroll, accounting, property management or similar business systems is an asset.
A collaborative approach, strong problem-solving skills and reliable follow-through.
Schedule & Work Environment
This full-time, hourly position generally follows regular business hours, with occasional flexibility required to meet payroll, month-end, audit and reporting deadlines.
You will work primarily in an indoor office environment, with regular interaction with leaders, employees and business partners and movement throughout the spa. Duties include extended computer use, sitting, standing, walking, bending, reaching, using stairs and carrying routine office supplies and files. When moving through operational areas, you may encounter changing temperatures, humidity, steam and wet or slippery surfaces.
Your accuracy creates confidence. Your organization helps teams stay focused. Your follow-through keeps the day running smoothly.
Bring your skills to the Alyeska Nordic Spa and help support an exceptional experience for our guests and our people.

Simple. Inclusive. Natural. Social.
We are hiring for the role of Nordic Spa Concierge. This opportunity is located in Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Achieving Excellence:  
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as Nordic Spa Concierge is critical to delivering on this promise. You will achieve excellence by making business decisions that are focused on upholding all 4 of our brand standards; while delivering against key financial goals. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.  
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Key Focuses

Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility, treatment, and retail offerings   
We never get a second chance to make a quality first impression; keeping the sense of arrival picture perfect from curb to front desk is the first step.   
When guests arrive at the Nordic Spa, they should feel a sense of community and acceptance; immediate eye contact and a genuine greeting is crucial.       
Creating spa experiences that are as unique as each of our guests requires thorough knowledge of hydrotherapy, services, products and offerings.                      
Accuracy and attention to detail when making reservations or checking in are two skills that support a peaceful and relaxing spa experience.                                                    
Understands that turning lockers and maximizing average spend per locker occupied are two key metrics of daily success as a team.                                     
Maximizes revenues and guest satisfaction by monitoring and responding to guest enquiries, wait lists, emails, phone calls.                                     
Cleaning, restocking and tidying reception, retail and relaxation spaces throughout your shift supports making quality first impressions.                                                    
Assigned tasks are completed in a manner that does not usually require follow-up, both in terms of timeliness and quality.                      
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers.           
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.
Personal communication, interactions, and behaviours support the Spa value that everyone is welcome and everyone is equal. 
Contributes to a collaborative workplace; supporting the Spa value of community, common goals, and acceptance.
Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.      
Experience/Passions/Education

Post-secondary certifications/diploma or degree an asset 
3+ years of management experience in hospitality or spa industry
Excellent verbal and written communication skills required
Advanced Microsoft Office skills required 
Comfortable with technology and open to new learning 
A passion for mental and physical wellness 
Previous Spa, Hospitality, Guest Service or Retail experience preferred 
Excellent guest service, communication, and organizational skills are essential  
Comfortable with technology and open to new learning 
Passion for Guest Service and Health and Wellness 
Previous reservation software and POS experience preferred 
Ability to focus on attention to detail, remaining professional and courteous at all times 
Working Conditions
This position will include a variety of shifts including early mornings, late evenings, weekends and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, business partners, and stakeholders. Working outdoors in a variety of mountain weather conditions, with average temperature ranges of -30 C / -22 F  to +30 C / +86 F.
About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.

Simple. Inclusive. Natural. Social.
Reports to: Nordic Spa General Manager 
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined. 
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy   
Achieving Excellence Statement:
Our Nordic Spa experiences are created to be as individual as each guest – thoughtfully restful, physically comfortable and free from rigid structure. As Nordic Spa Sales & Marketing Coordinator, you will partner closely with the General Manager and Sales & Marketing team to drive revenue and build meaningful client relationships. You will achieve excellence by coordinating group bookings, developing strategic partnerships, and ensuring seamless collaboration across departments to exceed guest expectations. We commit to providing you with the training, tools, support, and feedback for success; achieving excellence is up to you. 
Key Focuses  

Act as the main contact for all group bookings, managing inquiries, proposals, contracts and end-to-end coordination of events 
Develop and maintain strong relationships with guests to understand needs and preferences 
Coordinate and execute local events, tradeshows and community engagement in collaboration with the Corporate Marketing Team 
Identify, develop, and foster community partnerships that support brand awareness, guest acquisition, and revenue growth 
Maintain promotional materials, menus, and signage in collaboration with Corporate Marketing, ensuring alignment with Nordic Spa brand guidelines 
Provide administrative support to the Corporate Marketing team 
Support social media management, including content creation, in collaboration with the Corporate Marketing team 
Partner with Alyeska Resort Sales Team to prepare proposals, contracts, and presentations involving Alyeska Nordic Spa 
Communicate sales and marketing initiatives clearly and consistently across all departments  
Compile and present reports on group business, sales, retail, marketing initiatives, and partnerships 
Assist with familiarization trips and site inspections as required 
Monitor and respond to feedback and reviews across platforms, to support a positive brand reputation 
Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal 
Builds a collaborative workplace; supporting the Spa value of community, common goals, and acceptance 
Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service 
Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it 
Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family 
Other duties as assigned 
Experience/Passions/Education 

Post-secondary education in Sales & Marketing an asset 
Minimum of two years of experience in a sales and marketing role preferably in the hospitality industry 
Excellent verbal and written communication skills are required 
Advanced Microsoft Office skills required 
Intermediate skills with Canva 
Basic skills in opening and manipulating files in Adobe Creative Cloud environments (InDesign, Illustrator, Photoshop) 
Experience with content creation for social media an asset (photography, videography, editing, graphic design) 
Comfortable with technology and adept at learning new systems 
A passion for mental and physical wellness 
Working Conditions 
This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. The role requires flexibility to work a variety of shifts, including early mornings, late evenings, weekends, and holidays, and may involve extended hours during periods of high business demand. This position spends a lot of time on their feet, multitasking competing priorities, working through employee and guest concerns, and leading a culture of service excellence.

Simple. Inclusive. Natural. Social

We are hiring for the role of Nordic Spa Lead Attendant. This opportunity is located in Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Achieving Excellence:    
Our Nordic Spa experiences are designed to be as unique as each of our guests. Rather than providing an experience in structure and conformity, our guests will feel that our spa creates a space that is thoughtfully restful and physically comfortable. Your role as Nordic Spa Lead Attendant plays a vital role in delivering on this promise; you will lead and support the Spa Attendant Team to ensure exceptional quality, cleanliness, and safety across all Nordic Spa facilities. Your leadership and commitment to wellness will inspire your team to provide outstanding service while maintaining that the facility remains picture perfect. 
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Key Focuses

Monitor and maintain the physical environment, always ensuring cleanliness and organization  
Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun  
Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task  
Ensures locker rooms are consistently spotless and fully stocked at all times throughout shift 
Focused on turning lockers (dirty to clean status in system) as quickly as possible 
Conducts scheduled walk throughs to maintain cleanliness of pool deck, relaxation spaces and fire pit walk through to ensure cleanliness and standards are always maintained 
Checks cleanliness and temperature of pools, steam rooms and saunas 
Refills and restocks guest amenities and laundry items in a timely manner 
Completes deep cleaning tasks as assigned 
Assigned deliverables are executed in a manner that requires little or no follow up; both in terms of timeliness and quality 
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers 
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal 
Contributes to a collaborative workplace; supporting the Spa value of community, common goals, and acceptance
Other duties as assigned 
Experience/Passions/Education

One year leadership experience within the hospitality or spa industry is preferred  
First Aid Certificates (including CPR) preferred 
Excellent guest service, communication, and organizational skills 
Able to lift, move, and handle cleaning chemicals responsibly 
Passion for people and wellness 
Ability to focus on attention to detail, remaining professional and courteous at all times 
Must be highly self-motivated 
Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently 
Ability to focus on attention to detail, remaining professional and courteous at all times 
Working Conditions

This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. Due to 365-day-a-year operations, this position will require you to work a variety of shifts including early mornings, late evenings, weekends and holidays and may involve extended hours during periods of high business demand. A significant portion of the role is performed outdoors in the fresh mountain air, with exposure to a wide range of weather conditions, including temperatures from -30°C to +30°C. The position involves frequent standing, walking, bending, kneeling, pushing, and pulling, as well as occasional use of ladders, stairs, or ramps. The employee must be able to lift up to 30 lbs as required. 
 
Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Lead Attendant. This opportunity is located in Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Achieving Excellence:    
Our Nordic Spa experiences are designed to be as unique as each of our guests. Rather than providing an experience in structure and conformity, our guests will feel that our spa creates a space that is thoughtfully restful and physically comfortable. Your role as Nordic Spa Lead Attendant plays a vital role in delivering on this promise; you will lead and support the Spa Attendant Team to ensure exceptional quality, cleanliness, and safety across all Nordic Spa facilities. Your leadership and commitment to wellness will inspire your team to provide outstanding service while maintaining that the facility remains picture perfect. 
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Key Focuses

Monitor and maintain the physical environment, always ensuring cleanliness and organization  
Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun  
Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task  
Ensures locker rooms are consistently spotless and fully stocked at all times throughout shift 
Focused on turning lockers (dirty to clean status in system) as quickly as possible 
Conducts scheduled walk throughs to maintain cleanliness of pool deck, relaxation spaces and fire pit walk through to ensure cleanliness and standards are always maintained 
Checks cleanliness and temperature of pools, steam rooms and saunas 
Refills and restocks guest amenities and laundry items in a timely manner 
Completes deep cleaning tasks as assigned 
Assigned deliverables are executed in a manner that requires little or no follow up; both in terms of timeliness and quality 
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers 
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal 
Contributes to a collaborative workplace; supporting the Spa value of community, common goals, and acceptance
Other duties as assigned 
Experience/Passions/Education

One year leadership experience within the hospitality or spa industry is preferred  
First Aid Certificates (including CPR) preferred 
Excellent guest service, communication, and organizational skills 
Able to lift, move, and handle cleaning chemicals responsibly 
Passion for people and wellness 
Ability to focus on attention to detail, remaining professional and courteous at all times 
Must be highly self-motivated 
Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently 
Ability to focus on attention to detail, remaining professional and courteous at all times 
Working Conditions

This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. Due to 365-day-a-year operations, this position will require you to work a variety of shifts including early mornings, late evenings, weekends and holidays and may involve extended hours during periods of high business demand. A significant portion of the role is performed outdoors in the fresh mountain air, with exposure to a wide range of weather conditions, including temperatures from -30°C to +30°C. The position involves frequent standing, walking, bending, kneeling, pushing, and pulling, as well as occasional use of ladders, stairs, or ramps. The employee must be able to lift up to 30 lbs as required. 

Simple. Inclusive. Natural. Social.
We are hiring for the role of Nordic Spa Housekeeping Manager. This opportunity is located in Girdwood, Alaska. This is a full-time, year-round role. 
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Achieving Excellence
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. As the Nordic Spa Housekeeping Manager, you are responsible for the overall cleanliness, detail, servicing, resources, and care of the entire Nordic spa facility. You will lead the Spa Attendant department in ensuring all spa facilities and pool deck are kept to the highest standard while working in partnership with Maintenance Manager to ensure the pool water quality is clean and in accordance with our brand and Provincial Regulatory standards.
Tasks & Responsibilites

Leads and supervises the Spa Housekeeping Team to ensure efficient and effective operations.
Collaborates with the General Manager and Maintenance Manager to develop and implement strategies and supporting procedures for improving cleanliness and maintenance standards.
Directs cleaning operations to maintain cleanliness and sanitation across all areas of the spa, including change rooms, lobby, massage pavilion, pools, and facilities. 
Maintains a visible presence in daily operations to support quality first impressions for guests.
Develops and manages the department budget in coordination with the General Manager and accounting team. 
Oversees performance reviews, scheduling, payroll, forecasting, and inventory management. 
Ensures productivity goals are met while seeking cost and labor efficiency. 
Recruits, trains, and mentors’ staff to meet company standards of quality, service, and productivity. 
Provides resources, training, direction, coaching, and feedback to team members for their continuous development. 
Addresses and resolves guest issues and complaints effectively using problem-solving and interpersonal skills. 
Champions safety protocols and ensure compliance with quality standards.
Assists in recruitment, financial reviews, expense tracking, and other fiscal activities as needed. 
Collaborates with external vendors to ensure cost efficiency and quality in the sourcing of products. 
Develops and implements deep cleaning practices to maintain equipment longevity. 
Leads by example with a hands-on approach to spa cleanliness duties. 
Others duties as assigned.  
Education & Experience

3-5 years experience in a progressively senior role leading a housekeeping/cleaning department
Preference for those with experience in the hotel, hospitality, or aquatic industry
Must have excellent interpersonal and communication skills 
Recognized team player and a self-starter with strong organizational skills 
Ability to train, coach, and develop associates in an entrepreneurial and progressive environment 
Proficient in Windows, PMS, and MS Office applications
Working Conditions
This position will be required for various shifts including early mornings, evenings, weekends, and holidays.  This position is set in a fast-paced environment, with high levels of interaction with employees, guests, and other stakeholders. Working outdoors in a variety of Mountain weather conditions, with average temperatures ranging from –22f to +86f. Visual ability to observe employees in the workplace, analyze operations, and detect situations of concern regarding areas such as employee performance, grooming, training, and policy adherence. 
Team You Will Lead: Nordic Spa Housekeeping 
 
#P

Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Attendant. This opportunity is located in beautiful Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
By applying to this role, candidates selected will be invited to attend an in-person interview on Tuesday, September 8, 2026. Interviews will take place between 9:00 a.m. and 12:00 p.m. at Alyeska Nordic Spa, located at 1000 Arlberg Ave, Girdwood, Alaska. As a thank-you for your time, candidates who complete the in-person interview will receive complimentary access to the Nordic Spa experience. 
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Achieving Excellence
As a Nordic Spa Attendant, you are expected to exceed guest expectations by creating “picture perfect” guest experiences. You will achieve excellence by cleaning and maintaining the facility throughout your shift in addition to operating the pools, saunas, steams rooms, pool deck and outdoor areas for safe guest use.

Key Focuses 

Maintain the cleanliness and quality of the entire spa site, including cleanliness and order of bathrooms, showers, lockers rooms and pool area.
Conduct pool Deck and relaxation space walk throughs throughout the day to ensure guest experience is maintained throughout the day.
Ensure guest lockers are cleaned efficiently and ready for the next guest to arrive.
Refills and restocks guest amenities removes and restocks linens as required.
Completes deep cleaning tasks as assigned.
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.
Personal communication, interactions, and behaviors support the Spa value that everyone is welcome, and everyone is equal.
Contributes to a collaborative workplace; supporting the Spa value of community, common goals and acceptance.
Education & Experience

Previous Spa or Hospitality experience preferred.
First Aid Certificates (Including CPR) preferred.                                           
Excellent guest service, communication and organizational skills.                
Able to lift, move, and handle cleaning chemicals responsibly.
Passion for people & wellness.                                                                                                             
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders.  This role will spend a considerable amount of time working outdoors in the fresh mountain air and weather. 
Physical Demands  
The employee is regularly required to be on their feet, reaching with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job.
About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand-new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.

#P

Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Licensed Massage Therapist (LMT).  This opportunity is located in Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
Achieving Excellence
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity; our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as a Licensed Massage Therapist is critical to delivering on this promise. You are responsible for providing our guests with therapeutic and personalized massage experiences that enhance their state of wellness and relaxation. You will be the champion of wellness using massage therapy as a true benefit for both one's mind and body. We commit to giving you the resources and support to be successful; achieving excellence is up to you.
Key Focuses

Provide therapeutic massage and bodywork tailored to guest needs.
Reiterate home care recommendations and retail sales.
Monitor and maintain the physical environment, ensuring cleanliness and organization at all times.
Strictly enforce the privacy and confidentiality of all guest information.
Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns.   
Follow all health and safety policies and ensure the safety of guests and colleagues; reports safety concerns and hazards immediately.
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers.
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.
Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal.  
Contributes to a collaborative work place; supporting the Spa value of community, common goals and acceptance.   
Work Perks

Competitive wages plus Monthly Bonus Incentives 
Ski Pass for Winter Season 
Commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts
Experience/Education

Graduate from an accredited School of massage.
Registered and in good standing as a massage therapist in the state of Alaska.
Minimum of one-year work experience as a Registered Massage Therapist.
Previous massage team leadership or supervisory experience.
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests and other stakeholders.  Working outdoors in a variety of Mountain weather conditions, with average temperature ranges of -22f to 86f.
Physical Demands
The employee is regularly required to be on their feet, reaching with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job.
Work Environment
The noise level in this work environment is usually moderate.
About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.
#P