Ski & Snowboard Instructor:
Instructors teach skiing and/or snowboarding to guests of all ages, backgrounds & abilities, while providing excellent customer service. Wages start at $15/hour and are dependent on PSIA/AASI Certification Level.
THIS JOB IS LOCATED IN GIRDWOOD, ALASKA. 
Main Duties:

To teach group and private lessons to guests of all ages, backgrounds and abilities.
To present ourselves to the guest and fellow employees as professional instructors as well as hosts and guides.
Present ourselves as safety conscious employees, minimizing risk to injury.
Attend ongoing training to keep up to date with contemporary concepts and progressions, striving to better our teaching and skiing/riding techniques.
Arrive at work on time, with equipment ready, uniform clean and tidy, presenting a professional appearance.
Work as a team with your colleagues and other mountain departments so that all may benefit from working in an environment of good will and mutual respect.
To perform other duties as assigned by the MLC Director or Supervisors, including Magic Carpet operations, and Rental Shop tasks.
Other tasks as directed
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent. 
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Commuter's allowance
Vision, Dental, and Medical Insurance for regular full-time employees
Paid holiday and paid time off (Vacation and Personal)
Free Season Pass for employees and qualified dependents
Roth 401(k) and 401(k) Retirement Savings Plan
Discounts for rooms at The Hotel Alyeska and affiliate hotels
Discounts in Resort restaurants, shops, and Nordic Spa
Experience the Alyeska Resort here:  https://vimeo.com/546215049
Skills/Requirements:

Excellent customer service, interpersonal and verbal communication skills.
Level 1 or higher PSIA/AASI Certification, or equivalent.
At least 1 year prior Ski/Snowboard instructing experience.
Minimum of Intermediate Skiing and or Snowboarding skills.
Able to Ski/SB for extended periods of time, requiring lifting, bending and twisting
Thorough knowledge of Ski and/or Snowboard equipment and accessories.
Ability to work a flexible schedule, including weekends and holidays.
Ability to work in all weather and snow conditions.
Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands: 
Instructors must be physically able to safely navigate all in-bounds areas in all weather and snow conditions.  You will be required to ski/snowboard and talk for extended periods of time.  Lifting heavy objects (no more than 50 pounds), bending, twisting and shoveling may be required.  You will be required to stand and walk safely on uneven terrain.  Employee may be required to pass a functional capacity test developed for this job.
Work Environment: While performing the duties of this job, the noise in this work environment is usually moderate.  Physical terrain in the work environment can be uneven with poor traction; there is ice and snow outside and wet floors in doors.  Outside temperatures can be extremely cold and wet.
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Ticket Office Clerk
Main Duties:

Sell daily lift tickets, season passes or special events tickets to the public
Answers questions concerning fares, routes, schedules, and reservations, and gives information concerning coming attractions
Retain up-to-date mountain information such as mountain conditions and events at the Resort and respond to general inquires
Ability to work well under pressure and ability to work independently
Ability to accommodate a flexible work schedule, including weekends, evenings, and holidays
Knowledge of the mountain emergency operating plan and the ability to assist when the plan is activated
Other duties as assigned
 Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
Skills/Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. A successful candidate must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent customer service, interpersonal and verbal communication skills
Maintain a professional, courteous, and positive attitude at all times
Accurate cash handling and POS experience including operating a cash register is preferred
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Security Officer
 
Maintains safe and secure environment for guests and employees by patrolling, monitoring premises and personnel. 
Main Duties:

Patrols buildings and property including; lobbies, corridors, and public rooms, examining doors, windows and gates to assure they are secure.  Also patrols grounds in company vehicle.
Maintains radio contact with supervisor during patrols
Interviews guests and employees, and questions persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, unsafe conditions, fires and accidents
Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked, and reports findings to appropriate department personnel
Ensures safety rules are posted and enforced across the Resort
Inspects premises for irregularities, such as signs of intrusion
Enforcing compliance such as parking, issuance of keys, access by guests and employees, and logging and safe keeping of lost & found articles left by visitors
Examines Fire Alarm systems for operational status and examines fire extinguishers and other safety equipment for serviceability. Reports irregularities and hazards to appropriate department personnel.
Responds to alarms and investigates disturbances, complaints, thefts, vandalisms, and accidents
Maintains accurate security log during shift 
Monitors employee entrance and security cameras
Warns or ejects troublemakers, or unauthorized persons, and cautions careless persons
Obtains assistance for accident victims and writes accident reports
Notifies management and staff of presence of persons with questionable reputations
Requests for and assists management and law enforcement officers in emergency situations
Escorts people/property to desired destination when monies, documents or safety of property or persons are a concern
Performs package, locker and desk searches as required
Conduct briefings to inform guests of resort activities, safety concerns and other information
Shuttle guests as needed
Attends meeting regarding events, activities, conferences and/or other resort/community activities
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
Skills/Requirements:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be at least 21 years of age and have valid US Driver’s License.
High school diploma or general education degree (GED); or one year of related experience and/or training; or equivalent combination of education and experience. 
Prior security training and experience in the bar/event industry preferred; or one to three years related experience and/or training; or equivalent combination of education and experience. 
Prior security training and experience in the hotel industry preferred.
Candidate must have CPR, First Aid and TAPs Certification within 90 days of employment.
Candidate must have knowledge of basic security and fire prevention procedures
Strong verbal and written communication skills, customer service experience, and observing situations and competent with decision making
Must be able to use FM radio and work with minimal supervision
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.
 

Front Desk Agent
Responsible for checking guests in and out of the hotel, assisting with general information, and accommodating guests of the Resort.
Main Duties:

Complete guest registration and check out processes
Greets, registers, and assigns rooms to guests
Select rooms based on guest needs and code appropriate room keys
Handle cash, credit card, currency conversions and other financial transactions
Computes bill, collects payment, and makes change for guests
Ensure guest satisfaction by respond guest inquiries with accurate information and a positive attitude
Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
Respond to phone calls, retrieve guest mail, faxes and packages
Makes restaurant, transportation, or entertainment reservation, and arranges for tours
Maintain familiarity of operations of Bell Desk, Front Desk, Night Audit, Recreation and Reservations including hotel computer system
Develop a strong knowledge of Resort activities, Girdwood Valley activities, and other potential points of interest to guests
Field and help resolve guest complaints
Provide constant and consistent communications with guest services and Front Office Manager
Posts charges such as room, food, liquor, or telephone, to ledger
Other duties as assigned
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
 Skills/Requirements:  Previous front desk experience preferred.  Computer literacy required.  Ability to communicate with all ages of guests, along with all levels of colleagues and leadership.  A successful candidate must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available

Night Audit
Solving guest issues effectively while demonstrating professionalism, a positive attitude and completing the Night Audit procedures.  To organize receipts from all resort outlets for accounting, complete all nightly reports and perform night audit. You will check guests in and out as well as answer reservations calls for future stays. Be ready and willing to assist the security and/or bell staff.
Main Duties:

Separate and organize receipts from all resort outlets for accounting
Check guests in and out and be able to settle guest accounts/accounting issues
Complete all nightly reports and run night audit
Solve guest issues effectively and in a positive manner without supervision
Be ready and willing to assist the security and/or bell staff
Compile morning reports to distribute to all resort outlets
Take reservations calls and enter on-line reservations
Gain knowledge of resort events and activities, as well as a basic knowledge of Girdwood restaurants, shops, hiking trails, etc
Comply with the Emergency Procedures Manual in the event of a medical emergency or fire alarm
Why Alyeska?
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.
Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa
Skills/Requirements: 
To perform this job successfully, an individual must be able to perform/complete each essential duty. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

High School graduate or equivalent required
Previous hotel audit and/or front desk experience preferred
Computer literacy required
Excellent communication and interpersonal skills
Able to work with minimal supervision
Comfortable working alone on overnight shits
Cash handling experience and strong math skills
Strong attention to detail with the ability to multitask
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Fun. Inclusive. Natural. Social
We are hiring for the role of Group Rooms Coordinator.  This full-time leadership opportunity is based out of the Alyeska Resort in Girdwood, Alaska, and offers an excellent compensation and benefits package.
Achieving Excellence:
As a Groups Rooms Coordinator you will report to the Reservations Supervisor. You will be acting as key contact for Group Sales, overseeing all aspects of group reservations including entering group rooming lists, coordinating group billing, assigning guest rooms based on group requests, and processing any reservation changes prior to arrival.  You will achieve excellence by:

Ensuring all comments, rates, and service charges are accurate for all groups, inclusive of call in reservations, online bookings, and rooming lists
Coordinate with Sales for any additional resort services required for reservations
Liaise with accounting for billing requirements
Monitor group pick up based on contractual agreements and work with both Revenue and Reservations Manager to report on group status

Assist the Reservations team with making transient or tour reservations as needed
Qualifications:

At least two (2) years in a Reservations department an asset
Ability to manage tasks independently with attention to detail and focus on customer service
Able to take initiative and solve problems
Build and retain relationships with Sales, Accounting, Event Management and Front Desk teams to ensure smooth operation for Events
Knowledge of Microsoft Excel
Group Coordination Skills an asset
Knowledge of Opera an asset
Business or Hospitality Degree an asset
Ability to work evenings and weekends where required
Work Perks

PTO – Paid/Holiday Time Off
Commuter’s Allowance
Personal Days
Referral Bonuses
Medical & Dental Health Plan
Discounts on Retail Products and Spa Services
 Experience the Alyeska Resort here:  https://vimeo.com/546215049 
Working Conditions:
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests and other stakeholders.  Working both indoors and outdoors in a variety of Mountain weather conditions, with average temperature ranges of  -30 C/ -22 F to +30 C / +86 F.
Physical Demands: 
The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job.
Work Environment:  The noise level in this work environment is usually moderate
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.